
ゲストに衛生管理と 安全・安全情報を 伝える3つの方法
July 22, 2020 8:33 am
Best Practices
[Client Success Story] Chroma Hospitality’s Focus on Guest Satisfaction.
Replying to positive feedback may not be your number one priority, but we encourage you to take your time and respond as much as you can to your guests’ praises. By saying a genuine thank you, you may turn a one-time satisfied customer into a returning, delighted guest.
This guide provides hoteliers an easy-to-follow structure with examples of negative reviews and responses. It also includes suggestions on how to make your response strategy more effective with the TrustYou platform.