Prior to launching TrustYou Stars, Ayres Hotels was averaging just one review per property, per month on Google. Considering how many millions of travelers begin their hotel search on Google, the numbers were not optimal. To enhance its Google content, Ayres partnered with TrustYou to begin using TrustYou Stars. After one month of using TrustYou Stars, Ayres Hotels has seen a substantial increase in the volume of reviews that exist on Google (+3,340%), and its scores have improved by four percent as well.
Other Customer Stories
The Taj Mahal Palace Mumbai: Becoming the best hotel in the world
Not only is the The Taj Mahal Palace Mumbai number one in the world in 2020, during a year of significant challenges. It scores the best hotel performance in the world for the fourth year in a row and continues to outdo its competition. Looking at aggregated feedback data as a measure for quality has… read more »
Accor and TrustYou Live Experience Case Study: Designing Limitless Hotel …
As worldwide industry leaders, Accor and TrustYou are partners in elevating the experience of life through hospitality. TrustYou data provides insights into traveller trends. Contactless communications tools support Accor with placing people at the heart of everything. In 2021, 192 Accor hotels participated in a product pilot to test TrustYou Live Experience solutions, designed to… read more »