TrustYou Introduces Next Generation Hotel Review Summaries to Have Greater Impact on Guest Decisions

by November 17, 2016 9:50 am Press Releases

Munich and San Diego - 17 November 2016 - TrustYou, the world's largest guest feedback platform, today launched an update to its Meta-Review product aimed at increasing its influence on online bookings. TrustYou Meta-Review 2.0 automatically generates natural sentences for more than 30 languages based on verified hotel reviews. This information is then displayed on a variety of travel sites and booking engines.

In addition to the improved semantic display, Meta-Review 2.0 also includes badges for hotel rankings that identify standout hotels and hotel attributes across each city worldwide. For example, a hotel might be identified as being in the “top 1% of locations in Paris” or having a “top 2% rooftop bar in Berlin,” based on guest feedback.

“We’ve made major improvements to our Meta-Review product to more readily meet the expectations of travelers, and to fit with our comprehensive approach to understanding guest feedback,” said Benjamin Jost, CEO of TrustYou. “We’re now able to help our hotel partners easily comprehend feedback from each step of the guest journey, and our publishing partners to use the structured data to positively influence the search-shop-buy experience for travelers worldwide.”

At its launch, a variety of new companies are utilizing or about to start utilizing the Meta-Review 2.0 API, including GTA, Momondo, Travolutionary,, and wakanow, in Africa, among others. These new partners complement an impressive line up of companies using the platform, including Google, KAYAK, Skyscanner, Wego and hundreds of others.




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