Holistic Approach to Online Reputation Management from Increasing Reviews,
To Content Distribution & Driving Revenue Outlined in New Webinar Series
“The bottom line is to impact the bottom line.”
~ CEO & Co-Founder Ben Jost
Dallas, Texas USA & Munich, Germany – March 28, 2013 – As TrustYou CEO & Co-Founder Ben Jost describes it: half man, half machine. The Reputation Machine, a holistic approach to increasing reviews, content distribution, strategic marketing and driving revenue, has just launched under the data-driven, results-focused, revenue-building minds of TrustYou, online reputation management (ORM) market leader for the travel industry.
“TrustYou has a philosophy of the review space overall and how it relates to driving revenue. Our newly launched Reputation Machine campaign focuses on this: the 360-degree approach to the ORM space and driving revenue,” said Jost. “The bottom line is to impact the bottom line.”
As part of the launch, hoteliers, destinations and online tour operators are invited to attend a series complimentary online webinars. The 30-minute sessions will help travel industry professionals better understand The Reputation Machine and how it helps to drive reviews and revenue through a strategic combination of monitoring, surveys, content distribution and marketing.
Participants will also learn more about the TrustScore, an independent ranking that is a compilation of all online comments and reviews. On a scale of 100 the hotel gets a score that is representative of what is being said about them across the Internet. The higher the score, the better endorsement it is. It is quickly becoming a new barometer to measure success from direct consumer feedback; and an important marketing tool.
“Behind every great machine is wealth of manpower, a passionate problem solver, a pursuit of doing something better, something smarter,” Jost explained. “The manpower behind The Reputation Machine is a combination of the TrustYou team and the hotel team. It’s a machine that goes beyond reputation; it’s about reaping the rewards of positive feedback, rewarding a job well done and increasing revenue.”
For a full list of Reputation Machine webinar dates and to register visit here.
Since 2008, TrustYou has set the standard for reputation management with solutions for travel-industry businesses to analyze online reviews, tweets and posts across the social web, to gather trusted reviews directly from its customers, and to use the authentic conversations to successfully market online reputations.
TrustYou’s monitoring dashboards capture sentiment and opinions from millions of comments in one easy-to-view place from sources like Tripadvisor, Facebook, Google+, Twitter, Yelp and more across 23 different languages. In addition, TrustYou provides free online customer satisfaction surveys and marketing tools for all hotels. TrustYou's international team hails from 23 countries and speaks more than 20 different languages. The company already has more than 10,000 customers in 60 countries and monitors over 400,000 hotels, provide an extensive base for competitive analysis. TrustYou’s clients include individual hotels, independent boutique chains, destinations and major global brands such as Accor, Marriott, Starwood, Hard Rock Cafes and Best Western Hotels. The company’s partnerships span an impressive variety of organizations; from tech companies like Google, Trust and Micros, to destination-specific alignment with Germany and Switzerland to develop the countries’ official star-rating systems for hotels. TrustYou’s headquarters are in Dallas, USA and Munich, Germany, with further representatives in the U.K., the Netherlands, France, Central Europe, Asia and Australia. To learn more about TrustYou visit trustyou.wpengine.com.
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