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5 Examples of Hotel Managers Responding to Reviews Like Stars
If addressing guest feedback keeps you up at night, why not get inspiration from some of the best? Here are five examples of hotel managers responding to reviews like stars. It’s no longer a matter…
What Your Guests Are Saying About Hotel Cleanliness
Is hotel cleanliness still a primary concern for travelers after three pandemic years? Here are a few strategies to help hoteliers keep cleanliness standards high. In May 2023, the World Health Organization declared that COVID-19…
Short Staffed and Overwhelmed? How to cope with less (hu)manpower
Wherever you go these days, it’s abundantly clear that businesses of all kinds are short staffed. “Now Hiring” signs can be seen nearly everywhere. Hospitals, retail stores, the public sector, and service industries are all…
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