Tag Archive: hotel trends

Weekly Roundup: Travel, Tech and Social Media

by January 8, 2016 7:25 am

Happy Friday once again and a happy new year! The holiday break has flown by; did you all have a good time off? We are excited to be back with our usual weekly roundup, bringing you the latest in the industry. From mobile marketing trends to hotel loyalty programs and smart travel predictions, here are the headlines worth skimming. Happy reading and don't forget to check back next week for more!   Industry News TripAdvisor Focuses Instant Booking on the Hotels and Markets that Matter “We believe that the 80/20 rule applies in the hotel world and whether a hotel on page 5… read more »

Review Trends in Europe, Middle East and Africa

by January 23, 2014 9:14 am

On Tuesday, TrustYou released its first annual global reports spanning North America, Europe, The Middle East and Africa and Asia Pacific. The reports are based on an analysis of more than 14 million reviews to see what travelers around the globe had to say about their travel experiences in 2013. You can take a look at some of the global trends from Tuesday’s blog. Today, I’d like to take a closer look at some of the review trends in Europe, The Middle East and Africa (EMEA). Keep in mind that these are only a few highlights from the global annual… read more »

Review Trends in Asia Pacific

by January 22, 2014 11:07 am

On Tuesday, TrustYou released its first annual global reports spanning North America, Europe, The Middle East and Africa and Asia Pacific. The reports are based on an analysis of more than 14 million reviews to see what travelers around the globe had to say about their travel experiences in 2013. You can take a look at some of the global trends from Tuesday’s blog. Today, I’d like to take a closer look at some of the review trends in Asia Pacific (APAC). Keep in mind that these are only a few highlights from the global annual reports. For all the stats and insights,… read more »

2013 Global Year in Review: Annual Reports Show Trends in Hotel Reviews

by January 21, 2014 12:48 pm

In 2013, travelers took to writing reviews in record numbers. We’ve taken a look at a sample of more than 14 million reviews across North America, Asia Pacific and Europe, the Middle East and Africa to see what was said. This data allow us to pinpoint trends in hotel reviews and understand areas in which destinations have seen success and areas that need improvement. Individual hotels can also get an idea of how they stack up to other hotels in their city. A few global trends emerged. Check them out, or download the full reports for free for more details:… read more »

U.S. Hotel Reviews Show Traveler Satisfaction with Hotels on the East & West Coasts Very Similar

by December 4, 2013 9:39 am

U.S. hotels in East and West rate well for friendly service and poorly for price & internet November 26, 2013 — Dallas, TX — The Northeast has an unfair reputation for stiff and impersonal service, according to the latest survey of online travel reviews by TrustYou. When reviewed side by side, the East Coast (92.93) rates right alongside the West Coast for hotel service friendliness (93.21) with both regions receiving “excellent” marks. And New York rates highest in the country for friendly hotel service (94.74), with San Francisco a close second (94.12). TrustYou compared overall guest satisfaction with four major… read more »

2013 Online Hotel Reviews Tell All: Travelers Love Comfortable Beds, Not Fans of Hotel Bathrooms

by November 26, 2013 8:38 am

Hotel guest satisfaction may be up for the first time in many years, but according to online hotel reviews, there’s more work to be done—especially in hotel bathrooms. A TrustYou survey of 2013 online hotel reviews, specifically for guest sentiments about hotel facilities, shows that guest rooms are getting mostly mediocre ratings and bathrooms are failing, while the effort on making beds more comfortable has paid off considerably with many markets receiving “Very Good” ratings.   TrustScores are based on guest sentiments in online reviews over the past two years with more recent sentiments given more weight: 87-100 is “excellent,”… read more »