Author Bio

Laura Badiu

Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories with a focus on reputation management.

Articles By Laura Badiu...

The Global Travel Health Index Gap Is Closing - What...

Laura Badiu // October 29, 2020

Closing the gap: who will set the new pace in the race for hotel recovery? Ever since the COVID-19 crisis hit the global market, we at TrustYou made it our mission to keep a close…

5 Ways To Leverage Feedback Tools While Your Hotel I...

Laura Badiu // October 27, 2020

If the last few months taught us anything, it is that uncertainty is still “word of the day” in hospitality and travel. Many countries are going back to partial and temporary lockdowns and different cities…

Was Hotels über den Nachrichtenversand via WhatsApp ...

Laura Badiu // October 26, 2020

Seit WhatsApp für die breite Öffentlichkeit auf den Markt gekommen ist, wird die Anwendung von zahlreichen Nutzern weltweit genutzt. Die App ist unglaublich beliebt. Mittlerweile verfügt sie über zusätzliche Funktionen, die über den reinen Unterhaltungscharakter…

Using QR Codes To Increase Hotel Satisfaction Scores...

Laura Badiu // October 21, 2020

Leveraging real-time communication in the post-pandemic world is one of the best strategies that hoteliers can adopt in order to increase guest satisfaction and even maximize revenue in the long run. Now more than ever,…

Hotel Ratings During a Pandemic - Which U.S. Cities ...

Laura Badiu // October 12, 2020

The COVID-19 pandemic has created a giant wave of changes in the hospitality industry, both in regards to hotel operations and the guest’s behavior and expectations. At TrustYou, we made sure to keep a close…

Everything Hotels Should Know About Messaging Throug...

Laura Badiu // October 7, 2020

Ever since WhatsApp hit the market for individual users, people all around the world just can’t seem to get enough of it. This particular app has become incredibly popular and its applicability now goes beyond…

Die Einflussnoten eines Hotels während der Krise - D...

Laura Badiu // September 16, 2020

Es gibt viele Dinge, die Auswirkungen auf die Reputation und den wirtschaftlichen Erfolg eines Hotels haben. Natürlich ist es oft schwierig, hier die Übersicht zu behalten, aber die gute Nachricht ist, dass alle Aspekte des…

Das neue Profil eines erfolgreichen Hotelinserats: ...

Laura Badiu // September 10, 2020

Momentan kann man getrost behaupten, dass Sauberkeit noch eine ganze Weile DER Schlüsselbegriff bleiben wird. Die Tourismus- und Hotelbranche wandelt sich in rasantem Tempo, wobei das Verhalten von Reisenden zu den einschneidendsten Änderungen gehört und…

Significant Decline in the Week-Over-Week Review Tre...

Laura Badiu // September 4, 2020

In our previous Travel Health Index update, we discussed the state of the hospitality industry as seen through guest reviews, up until the week ending August 16th. The upwards trend that we previously registered had…

Hotel Impact Scores During Crisis - The Good, The Ba...

Laura Badiu // September 3, 2020

There are many things that influence a hotel’s reputation and overall success. While being on top of every single one can easily become overwhelming, the good news is that all aspects of a hotel experience…

The New Face of a Winning Hotel Listing - Promoting ...

Laura Badiu // August 27, 2020

At this point in time, it’s safe to say that cleanliness is and will be the word of the day for many days to come. In the travel and hospitality industry, things are shifting and…

Encouraging Global Score on the Travel Heath Index b...

Laura Badiu // August 20, 2020

In the previous weeks, our Travel Health Index indicated Europe’s progress in terms of travel, as seen through guest reviews. However, the rising number of COVID-19 cases has also made itself known in our index’s…