Reviews and Guest Surveys Can Now Be Managed on the Go with the New TrustYou Radar App
iOS and Android ++ Free to Download ++ Receive Alerts 24/7 ++ Engage with Guests ++ Benchmark Against Competitors
Munich, 12 November 2015 – TrustYou expands its product portfolio with its newest development for easy and better reputation management: TrustYou Radar, a purely app based tool for iOS and Android. The new app offers the possibility to follow up, analyze and react to reviews and guest surveys while on the go as an addition to TrustYou Analytics. Global online reputation management market leader TrustYou has all tools available to successfully manage and influence a hotel’s reputation across the web.
Travelers trust reviews when they are interested in a hotel and making a booking decision. A TrustYou study shows that 76 percent of travelers are willing to pay more for a hotel with higher review scores. Therefore, it is all the more important for hoteliers to overview reviews at all times and manage them directly. This is now possible 24/7 with the new TrustYou Radar app.
After downloading the app for free, users can receive alerts directly on their phone when a new review or a guest survey has been written and can reply immediately. Furthermore, a hotel’s performance can be benchmarked against competitors so that hoteliers are always updated about their reputation relative to their their competition. Additionally, the Meta-Review™ – the complete summary of verified reviews across the web – displays users a structured overview about their hotel’s reputation within the app.
TrustYou co-founder and CEO Benjamin Jost adds: “I am very proud of the new advancement within our product range. The TrustYou Radar app is incredibly easy to operate. In today’s competitive environment, it is extremely important for hotels to respond quickly and directly to reviews. TrustYou Radar is the perfect solution for hoteliers looking to save time and improve operations while on the go.”
TrustYou Radar is now available for free download on Google Play and the Apple Store.
TrustYou’s mission is to positively influence travelers’ decisions by searching, analyzing, and distilling hundreds of millions of travel reviews from across the web.TrustYou’s data and web based software are used extensively by hotels, accommodations, and restaurants to monitor, survey, and act upon guest feedback, all with the aim of providing better service, more influence and enhanced online presence. For travel intermediaries, TrustYou offers Meta-Reviews™ (based solely on verified travel reviews, not including TripAdvisor) to help travelers purchase wisely. For more information about TrustYou, visit trustyou.wpengine.com.
Copyright of the picture: ©TrustYou