Author Bio

Laura Badiu

Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories with a focus on reputation management.

Articles By Laura Badiu...

What Your Guests Are Saying About Quarantine Stays

Laura Badiu // July 28, 2021

Quarantine hotel stays, while definitely not a concept we ever envisioned until forced by circumstances to do so, have become a reality during the past year. Some hotels from across the world have offered their…

What Your Guests Are Saying About Hotel Cleanliness

Laura Badiu // July 14, 2021

Hotel cleanliness is one of the most important and decisive factors in today’s hospitality business. The quality of the cleanliness and sanitation standards is bound to have a higher impact on travelers than ever before…

3 Ways to Use Contactless Staff Communication Tools ...

Laura Badiu // July 7, 2021

Fast service recovery can be quite the challenge in the post-COVID hospitality industry. With reopenings happening now all across the world, restaffing is, in some cases, a difficult and rather slow process. At the same time,…

What Your Guests Are Saying about F&B after Reopening

Laura Badiu // July 1, 2021

Waking up to a generous breakfast buffet or dining at a variety of available restaurants is one of the best parts of going on vacation. Among the most impactful review categories that affect the overall…

Booking a Hotel in 2021? These Are The Green Flags T...

Laura Badiu // May 27, 2021

When Humphrey Bogart delivered his iconic “We’ll always have Paris” line in Casablanca, he might not have taken a pandemic into account. It’s been a while since we all had Paris, or any other destination…

The Best Developers Are Also Users - Behind the Scen...

Laura Badiu // May 5, 2021

Ever since TrustYou was founded more than a decade ago, our mission was to help hospitality professionals get valuable insights into the traveler experience. Simply put - we wanted to encourage hoteliers from around the…

Traveler Trends and Guest Behavior - What's Changed,...

Laura Badiu // April 27, 2021

Travel in 2021 is already significantly different than what it was even just a year ago. While the current challenges in the hospitality industry are impacting the way in which hotels function, they are also…

El estado de los destinos turísticos en medio de una...

Laura Badiu // April 26, 2021

En circunstancias normales, muchos destinos turísticos de todo el mundo son muy populares y muchos de ellos, extremadamente exitosos a la hora de conseguir huéspedes fieles. Sin embargo, al igual que ocurre con todas las…

O Estado dos Destinos de Viagem em Meio a Pandemia -...

Laura Badiu // April 26, 2021

Em circunstâncias normais, muitos destinos de viagem ao redor do mundo são altamente populares e muitos deles, extremamente bem-sucedidos em atrair hóspedes leais. Recentemente, como todos os outros setores de viagens, devido à pandemia em…

Das Team im Chat – So ermöglichen Sie nahtlose inter...

Laura Badiu // April 22, 2021

Die Kommunikation mit den Gästen während des gesamten Aufenthalts wird bereits als zentrale Strategie im Rennen um den Wiederaufschwung von Hotels gesehen. Und nicht nur das: Gästezufriedenheit und -bindung werden maßgeblich durch offene und ehrliche…

Wie Live Experience die Gästebindung stärkt

Laura Badiu // April 22, 2021

Das Aufsammeln der Scherben nach dem letzten Jahr ist vergleichbar mit Frankenstein, der sein Monster zusammensetzt und dann schreit: „Es lebt!“. Im Moment geht es wirklich um die Erfahrung, „am Leben“ zu sein. Das soll…

The State of Mid-Pandemic Travel Destinations - FAQ ...

Laura Badiu // April 22, 2021

Under normal circumstances, many travel destinations around the world are highly popular and many of them, extremely successful at driving loyal guests. Same as with all the other areas of travel, however, destinations have recently…