Author Bio

Nicholas Scott Johnson

Nicholas is an expat, transplanted from Los Angeles to Munich. Building on degrees in marketing and international tourism, he applies a unique perspective throughout his storytelling. Nicholas has an obsession for visuals and design, contributing to the face of TrustYou.

Articles By Nicholas Scott Johnson...

My Last Review was _____: a Guest's Perspective

Nicholas Scott Johnson // April 17, 2018

As a central point of our latest research project, we wanted to discover what type of reviews guests are leaving after their latest stay. So what did we do? We asked a group of travelers a set…

TrustYouをクチコミ管理プラットフォームに選ぶ10の理由

Nicholas Scott Johnson // April 12, 2018

10 raisons de choisir TrustYou pour votre plateforme d'avis cl...

Nicholas Scott Johnson // April 12, 2018

Les célébrations ont commencé, nous fêtons ce mois-ci notre 10ème anniversaire ! Ce mois-ci marque une étape considérable pour notre entreprise et nous sommes extrêmement fiers de notre parcours actuel. Depuis que la société a…

10 motivi per cui scegliere TrustYou come piattaforma di feedb...

Nicholas Scott Johnson // April 10, 2018

I festeggiamenti sono iniziati, questo mese compiamo ufficialmente 10 anni! Questo mese rappresenta un grande traguardo per la nostra azienda e siamo orgogliosi di averlo raggiunto. Sin dalla fondazione dell'azienda, nel 2008, siamo cresciuti e…

Google Listings Now Feature Messaging

Nicholas Scott Johnson // December 20, 2017

Travelers can send text messages to hotels directly from their search results. Sending a “Message” is the newest call-to-action in Google’s My Business listing on mobile. Not only is this a free opportunity for you…

オンライン予約のトレンド(旅行者の行動を把握する)

Nicholas Scott Johnson // July 7, 2017

[Infografik] Online-Buchungstrends: Das Verhalten von Reisende...

Nicholas Scott Johnson // March 30, 2017

Wenn es um die Hotelbuchung geht, ist es relativ schwierig, das Verhalten von Reisenden genau vorherzusagen. Die dazu veröffentlichten Studien gehen aber oft aus Zeitmangel an einem vorüber. Deshalb haben wir unsere neueste Verbraucherstudie in…

[Infographic] Online Booking Trends: Understanding Traveler Be...

Nicholas Scott Johnson // March 30, 2017

When it comes to booking a hotel, predicting traveler behavior is difficult. While research studies exist, the facts often remain a mystery to those who don’t have much time to sift through it. With this…

[Infografia]: Un análisis de los diálogos entre hotel y cliente

Nicholas Scott Johnson // November 21, 2016

A medida que se populariza el uso de terminales móviles y los mensajes escritos, se incrementa el uso de sistemas de mensajería en tiempo real entre hotel y clientes. Dichos sistemas permiten revisar a posteriori…

[Inforaphic]:宿泊客との会話メッセージを分析・図解

Nicholas Scott Johnson // November 21, 2016

Un'analisi delle conversazioni tra cliente e hotel

Nicholas Scott Johnson // November 21, 2016

Il rapporto tra il personale ed i clienti si stringe attraverso servizi di messaggistica e le conversazioni si muovono sempre più verso il mobile ed il digitale. Salvare queste conversazioni dà accesso a maggiori informazioni…

Textnachrichten aufs Handy: Verbesserte Kommunikation zwischen...

Nicholas Scott Johnson // November 21, 2016

Konversationen zwischen Hotelmitarbeitern und Gästen verlagern sich zunehmend auf Direktnachrichten, da der Austausch von Informationen immer mehr digital und über Smartphones stattfindet. Mithilfe dieser Konversationen können viele nützliche Erkenntnisse in Bezug auf den Reiseverlauf des…