Weekly Roundup: Travel, Tech and Social Media

Happy Friday! Welcome back to TrustYou's weekly dose of travel, tech, and social media news and trends. Check out our favorite stories below and don't forget to come back next week for more.

Industry News

ITB 2016: Google Says "Not Now, Not Ever" Will It Become an OTA

Google insists it won't move into selling travel after launching a destination search and trip-planning tool hailed as "game changing" this week. Oliver Heckmann, Google vice-president for travel and shopping, said the search giant has no plans to act as an online travel agent (OTA) "now or in the future" despite offering a 'Book on Google' feature on mobile search.

TrustYou Launches Advancement of the TrustYou Radar App: Social Radar Enables Hotels to Receive Social Data in Real-Time

The newly developed “Social Radar” features collect and display different kinds of social media data about the hotel in real-time. This enables hoteliers to immediately analyze and react to social media posts that are tagged with the hotel or in the location.

Google Destinations - A Full Funnel Immersive Experience

If you want to look at the future of Google “search” square in the eye then learn about and understand their newly announced Google Destinations. It is what Google calls an immersive experience.

Hilton CEO Is Thinking About Cheap Urban Hotels for the Airbnb Generation

Hilton Worldwide Holdings Inc., the world’s biggest hospitality company by number of rooms, may add a new brand that focuses on small, cheap hotels in big cities, Chief Executive Officer Chris Nassetta said.

Trends and Insights

The Facts About Hotel Review Scores and Rankings on Google

There is much chatter these days about TrustYou data on Google and what really drives improvements in the TrustScore, review summaries and local search rankings for hotels on Google. In an effort to increase transparency, let’s take a look at the facts!

Why Hotel Marketing Success Depends on Personalization

A 2014 survey found that travelers aren’t as loyal to a brand as loyalty membership programs suggest. Increasing personalization is the best method to make your product stand out in an overcrowded marketplace.

Last-minute business travel is costly, but what a difference one day can make in managing those costs. Concur released an analysis of the true costs of last-minute business travel.

Laura Badiu

Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories with a focus on reputation management.

Recommended Reads

Short Staffed and Overwhelmed? How to cope with less (hu)manpower

Kelly Johnson // May 2, 2022

Wherever you go these days, it’s abundantly clear that businesses of all kinds are short-staffed. “We are Hiring” signs can be seen nearly everywhere. Hospitals, retail stores, the public sector, and service industries all lack…

How Google Hotel Reviews Impact Your Hotel

Valerie Carboni // August 1, 2021

Google has been one of the top hotel review sources over the past several years, along with Booking.com. Therefore, there is always a lot of buzz about hotel reviews on Google and what really drives…

Direct Messaging Guests Step-by-Step: The On-Site Experience

Laura Badiu // June 4, 2020

Direct messaging has been around for quite a while now and its popularity among travelers is definitely strong and steady. In fact, recent findings show that more than 8 out of 10 (85%) of consumers…

Marketing Crisis or Crisis Marketing? - FAQ with an Expert

Laura Badiu // May 20, 2020

Our “FAQ with an Expert” series continues and this time, we asked our VP of Marketing, Valerie Castillo, a few pressing questions about the current state of marketing within the travel and hospitality industry. As…

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