Recommended Reads
Short Staffed and Overwhelmed? How to cope with less (hu)manpower
Wherever you go these days, it’s abundantly clear that businesses of all kinds are short-staffed. “We are Hiring” signs can be seen nearly everywhere. Hospitals, retail stores, the public sector, and service industries all lack…
How Google Hotel Reviews Impact Your Hotel
Google has been one of the top hotel review sources over the past several years, along with Booking.com. Therefore, there is always a lot of buzz about hotel reviews on Google and what really drives…
Direct Messaging Guests Step-by-Step: The On-Site Experience
Direct messaging has been around for quite a while now and its popularity among travelers is definitely strong and steady. In fact, recent findings show that more than 8 out of 10 (85%) of consumers…
Marketing Crisis or Crisis Marketing? - FAQ with an Expert
Our “FAQ with an Expert” series continues and this time, we asked our VP of Marketing, Valerie Castillo, a few pressing questions about the current state of marketing within the travel and hospitality industry. As…