Relevance of Direct Guest Messaging in Hospitality | Benjamin Jost, TrustYou – ITB Berlin

At this year's ITB Berlin, our CEO, Benjamin Jost, discussed the importance of direct messaging in hospitality, through verified statistics. Check out the video recording of the ITB panel, to learn more best practices of direct messaging between hotels and guests, plus research findings regarding guest communication preferences.

Speaker: Benjamin Jost, CEO, TrustYou

 

Laura Badiu

Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories with a focus on reputation management.

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