Tag Archive: Technology

Boomer

Grandma Just Texted the Front Desk – Bridging the Generational Tech Gap

by March 11, 2020 9:48 am

While it’s hard for me to believe (and admit), I am part of a generation that wasn’t exactly born in the midst of the technological revolution - I was eased into it. I am what we call a “digital native” but growing up, “the” internet wasn’t a given and it definitely wasn’t a must. I remember first getting acquainted with it sometime in middle school and although I found it impressive, at the time it wasn’t exactly life-changing. It was just one of the many things that, as a child, you slowly discover and incorporate into your life and daily… read more »

Pieces Of The Puzzle 592798 1920

Solving the Hotel Tech Puzzle – The Importance of Smart Integrations

by February 10, 2020 11:47 am

Every step you take, every move you make - technology is all around you. Especially in today’s hospitality business, where so many tech innovations pave the way to success, not relying on technology would definitely be counterproductive. But with so many different pieces of a puzzle, it can be hard to make sure that they all perfectly fit together and you have a clear overview of the bigger picture. This is why smart integrations are crucial; because while any scalable software is useful on its own, its capabilities are boosted when connected to another corresponding technology. Not only that but… read more »

Revenue

How A Connected Hotel Tech Stack Enables Reviews To Directly Impact Revenue

by December 4, 2019 8:37 am

It’s no secret that revenue is every hotelier’s ultimate goal. Nor should it be shameful or kept behind closed doors - it’s a business, after all, and we’re in it for profit. However, the fact that hospitality is one of the most people-centric fields of business is something that should be in every manager’s mind, at every step of the way. More often than not, a hotel’s success rate lays in its customers, in their positive experiences and impressions. And nothing leads to revenue faster than great feedback derived from quality services. But how do you know exactly what your… read more »

Tech Trends

Technology Trends in Travel – What’s in Store for 2020?

by November 14, 2019 8:52 am ,

We’re quickly approaching the official wrap-up of 2019 and it’s been another exciting year in travel and hospitality. We are now one step closer to the future and those innovative technologies that we envisioned ever since The Jetsons aired on TV. Every year, we make it our mission to break down the most impactful and exciting technology trends that are rumored to steal the spotlight in the year to come. You can check out the previous versions, for 2018 and 2019, to see what the hype was all about back then.  Now let’s get down to business and explore the… read more »

Calculator

Hotel Budget Season – Tips for Your 2020 Strategy

by October 3, 2019 8:19 am

It’s officially budget season again, and the growing list of priorities and considerations for a successful 2020 is currently top of mind. I know from my own experience that with so many investment options out there, it’s difficult to really know what will bring the most success in 2020. Personally, I like to rely on data and research to guide by strategy, because otherwise, it's a shot in the dark. Aside from the standard line items you need for day-to-day operations, I’ve put together a few tips and suggestions on what to take into consideration when planning your 2020 hotel… read more »

Revenue2

5 Revenue-Generating Technologies – Using Hotel Tech to Drive More Profit

by March 21, 2019 10:56 am

Ah, technology and revenue… our inexhaustible sources of discussion and research. When we talk about tech innovations, what normally first pops into mind is the investment that these systems require, both from a financial and time perspective. But the reason why we’re slowly but surely putting a stop to tech-related skepticism is what awaits for us after the finish line: a better guest experience, a significant improvement in reputation, and of course, profit. Working in a highly competitive industry and in a world dominated by smart technologies, the question that arises in every hotelier’s mind is “What has the most… read more »

Consolidate Hotel Technology

How to Consolidate Hotel Technology After an Acquisition

by November 21, 2018 9:10 am

The hospitality industry is no stranger to mergers & acquisitions. In fact, it seems that every few months we hear about a new big purchase; most recently Hyatt purchased Two Roads Hospitality, and earlier this year, Wyndham bought LaQuinta. At TrustYou, we are no stranger to our customers’ buys and buy-outs. And a topic that inevitably rises to the surface is: what hotel technology will we keep using, and what do we need to change? During this transition process, it will be critical for hotel groups to understand how they can optimize and consolidate hotel technology. But with so many… read more »

Technology Pre Stay

How Technology Impacts The Entire Guest Journey – Part III: The Post-Stay Phase

by July 19, 2018 8:49 am

It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey. Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that hoteliers absolutely need in order to ensure a seamless guest experience. Not only that, but technology innovations also help in terms of more complex, yet easy and time-effective operations. You can take a look at the first two parts of the series here and here. Now it’s time to focus… read more »

Technology On Site

How Technology Impacts The Entire Guest Journey – Part II: The On-Site Phase

by July 5, 2018 8:47 am

Our most recent eBook, The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey, serves as an inspiration for our blog series, thoroughly discussing the importance and impact that technology has over every stage of the guest experience. The first part of the blog series is all about the software and systems that hoteliers should rely on during the pre-stay phase - and it can be found here. We are now continuing our journey and breaking down the order, importance, and outcome of the necessary technologies that are used while the hotel guest is on site. This particular… read more »

2018 Technology Trends

Technologietrends der Hotellerie: Was uns im Jahr 2018 erwartet

by November 28, 2017 2:38 pm

Jeden Tag entstehen neue und innovative Technologien, die die Hotellerie und Reiseindustrie zu einer noch aufregenderen, abenteuerlicheren und vielversprechenderen Branche machen. Im 21. Jahrhundert haben Hoteliers zahlreiche Technologien jederzeit griffbereit, was ihnen eine Welt voller Möglichkeiten eröffnet - Stichwort Digitalisierung. Jetzt geht es darum, neue Wege zu finden, um das Erlebnis für den Gast zu optimieren und Hotels sowie Destinationen für Reisende noch attraktiver zu machen als bisher. Da das neue Jahr immer näher kommt, werfen wir einen Blick auf einige Technologietrends, die das Jahr 2018 am meisten beeinflussen werden. Schließlich ist der Schlüssel zum Erfolg in jeder Branche -… read more »

2018 Technology Trends

Technology Trends In Travel: What To Expect In 2018

by November 28, 2017 2:37 pm

Every day, new and innovative technology is being developed, in order to make hospitality an even more exciting, adventurous and tempting industry. In the 21st century, hoteliers have technology at their fingertips and this gives them a world of possibilities - it’s all about digitalization. Now, it’s all about finding new ways of optimizing the guest journey and making hotels and destinations much more appealing to travelers than they were in the past. Since we are peaking into a brand new year, let’s get some insights into the technology trends that will impact 2018 the most. After all, the key… read more »