How Data Science Improves A Hotel’s Operations And Reputation With TrustYou’s Impact Scores
Your hotel’s reputation is based on a number of different features that travelers notice, experience, and then rate. As we continue to emphasize the importance and value of guest feedback, it’s essential to take a moment and focus on Impact Scores, which direct the attention to the categories that are most relevant when improving your reputation. Through more than 10 years of experience in the guest feedback sector, we’ve managed to identify and pinpoint the relevant categories that affect a hotel’s’ reputation, and allow you to see where you are doing great, or possibly not so well. But which… read more »