Tag Archive: hospitality

Exclusive Interview How Hospitality Helps Advance Sleep Research

[Exclusive Interview] How Hospitality Helps Advance Sleep Research

by September 22, 2022 9:00 am

An interview with Mr. Hidetaka Yonemoto, Director of International Hotel Development, nine hours, Inc. nine hours Inc. operates 13 capsule hotels and 7 other hotel brands nationwide in Japan. The company had been planning to expand overseas before the pandemic, and although the project was temporarily suspended, it has now been resumed. Last year, the company also launched a new business line focused on sleep research, adding a new layer of value amidst the drastically changing demand for business and capsule hotels in the city center of Japan. In this edition of TY Top Interview, we interviewed Hidetaka Yonemoto, Director… read more »

communication

5 Reasons Why On-Site Communication Will Be Key in a Post-Coronavirus World

by May 7, 2020 2:15 pm , ,

The entire world is on standby. After unprecedented halts in travel and hospitality, the dim light at the end of the tunnel is getting a little brighter. For most of the hotel industry, this means a boost in motivation as businesses prepare to reopen. Many things will have to change in a post COVID-19 world and travelers themselves will be rather different than before - more cautious, more selective, and way less adventurous (well, at least for a while). This is why hoteliers need to focus their efforts on anticipating the upcoming needs and expectations of their future guests and… read more »

Destination

Destination Recovery: What Destinations Can Do to Win Back Guests

by April 29, 2020 3:18 pm ,

In the context of the coronavirus crisis, the health concerns, and the travel restrictions, destinations are suffering significant losses. While it’s not at all hard to get overwhelmed by the current situation and be tempted to sit back and just wait for it to end, what will eventually make the difference between the winning parties and the losing ones is what is done right now.  For destinations, the struggle of winning back guests is taking place on multiple fronts: accommodations, restaurants, and activities. The mix of these three factors is what normally differentiates a destination experience from a simple hotel… read more »

Travel Health Index World On Lockdown

Hotel Guests in Lockdown: This Timelapse Shows the Drop In the Global Travel Health Index

by April 17, 2020 6:31 pm , , ,

Hotel guests have gone quiet. At the beginning of 2020, very few of us could have anticipated that the whole world would be on lockdown by the end of March. It all happened so quickly that it is hard to comprehend. While analyzing the crisis from a hotel guest review standpoint, we put together a time lapse video from out Travel Health Index to visualize the change in activity between 6 January 2020 and 6 April 2020 when guest review data slowed down to, almost, complete global inactivity. Timelapse: guest review lockdown indicator 06/01/20 - 06/04/20 We update our Travel… read more »

Tech Trends

Technology Trends in Travel – What’s in Store for 2020?

by November 14, 2019 8:52 am ,

We’re quickly approaching the official wrap-up of 2019 and it’s been another exciting year in travel and hospitality. We are now one step closer to the future and those innovative technologies that we envisioned ever since The Jetsons aired on TV. Every year, we make it our mission to break down the most impactful and exciting technology trends that are rumored to steal the spotlight in the year to come. You can check out the previous versions, for 2018 and 2019, to see what the hype was all about back then.  Now let’s get down to business and explore the… read more »

Cultural1

Cultural Travel & How Your Hotel Can Benefit From It

by October 10, 2019 9:30 am

An increasing fraction of the travel sector, cultural tourism is defined by the search for rich experiences that go beyond beautiful views and adventurous activities. This type of travel has seen an uprising level of popularity in the last years. Globalization has opened up doors towards different and often exotic cultures that are waiting to be explored.  The hospitality industry is striving to keep up with the increasing wave of cultural travelers, that pose some very particular features that separate them from regular travelers. As a hotel manager, it’s important to know the full extent of your guest demographics and… read more »

Revenue2

5 Revenue-Generating Technologies – Using Hotel Tech to Drive More Profit

by March 21, 2019 10:56 am

Ah, technology and revenue… our inexhaustible sources of discussion and research. When we talk about tech innovations, what normally first pops into mind is the investment that these systems require, both from a financial and time perspective. But the reason why we’re slowly but surely putting a stop to tech-related skepticism is what awaits for us after the finish line: a better guest experience, a significant improvement in reputation, and of course, profit. Working in a highly competitive industry and in a world dominated by smart technologies, the question that arises in every hotelier’s mind is “What has the most… read more »

Berlin

ITB Berlin 2019 – Reasons Why You Should Definitely Meet Us There

by February 13, 2019 9:25 am

ITB Berlin is undoubtedly one of the most important events of the year, for any hospitality professional! While looking forward to seeing what’s new and exciting in our industry, we are also determined to meet up with our clients, partners, and anyone interested in exchanging a thought or two. ITB Berlin 2019 gives us the chance to do exactly that and so we highly encourage you to make the most out of this amazing trade show and why not, pay us a visit at hall 10.1, booth #108.   Here are a few reasons why you should definitely meet us… read more »

Christmas 1

3 Lessons For The Holiday Season – What Hoteliers Can Learn From Christmas Movies

by December 18, 2018 10:18 am

It is officially - the most wonderful time of the year - and hotels all around the globe are filled with the holiday spirit… along with guests, lots and lots of guests. The winter season can be especially stressful for hoteliers, who need to plan a solid strategy in advance, as well as make the extra effort to please already stressed travelers. You wouldn’t want to be thought of as the Grinch, or even a cotton-headed-ninny-muggins, do you? So this year, we want to help you, busy hoteliers, to get into the holiday spirit while on the job, by teaching… read more »

Consolidate Hotel Technology

How to Consolidate Hotel Technology After an Acquisition

by November 21, 2018 9:10 am

The hospitality industry is no stranger to mergers & acquisitions. In fact, it seems that every few months we hear about a new big purchase; most recently Hyatt purchased Two Roads Hospitality, and earlier this year, Wyndham bought LaQuinta. At TrustYou, we are no stranger to our customers’ buys and buy-outs. And a topic that inevitably rises to the surface is: what hotel technology will we keep using, and what do we need to change? During this transition process, it will be critical for hotel groups to understand how they can optimize and consolidate hotel technology. But with so many… read more »

Tech 1

Hotel Technology Trends – The Face of Hospitality Tech In 2019

by November 12, 2018 11:10 am ,

It’s almost the end of another year and it’s been a thrilling one in hospitality. Travel is more popular than ever, technology innovations are on the rise, and as a result, the guest experience is constantly taking turns for the better.   New and exciting innovations are being created and released every day and hotel tech that only a few years ago seemed extremely futuristic, is now easily integrated into our day to day lives. The world of technology is constantly changing and always surprising.   There are, however, certain trends that impact the course of hospitality and we made… read more »

4 Reasons to Read Our Latest eBook from Start to Finish

by September 14, 2017 9:24 am

When it comes to hospitality, we can surely say that the show will always go on, no matter what. Hotels will never stop being necessary and with tourism being the huge, multi-billion dollar industry that it is, diversity is always encouraged and awaited by travelers. Having options to chose from, like big chains and independent properties, is most certainly a must, but what makes one different than the other? Sure, branded hotels have their fair share of large-scale efforts that they must constantly focus on, but independent hotels might sometimes feel like a bit of an outsider. Attracting travelers to… read more »