Travel Industry

How Technology Impacts The Entire Guest Journey – Part III: The Post-Stay Phase

by July 19, 2018 8:49 am , Leave a comment
It’s time for the final part of our blog series focusing around the recently published eBook: The Hotelier's Tech Stack Guide: Must-Have Technologies That Impact The Guest Journey. Following the guest journey, from the pre-stay phase, to the on-site experience, we broke down the most influential technologies and software that Read More

Relevance Of Direct Guest Messaging In Hospitality | Benjamin Jost, TrustYou – ITB Berlin

by March 22, 2018 10:05 am , , Leave a comment


At this year's ITB Berlin, our CEO, Benjamin Jost, discussed about the importance of direct messaging in hospitality, through verified statistics. Check out the video recording of the ITB panel, to learn best practices of direct messaging between hotels and guests, plus research findings regarding guest communication preferences. Speaker: Benjamin Read More