Hotel Tips

APIs and how to use them to increase bookings

por mayo 17, 2017 3:32 pm Leave a comment
Property management, customer relationship management, revenue management, reputation management, bookings management...software. These different kinds of software solutions all help hotels to guarantee a flawless booking experience, a pleasant on-site stay, and a positive online rating. Hundreds of established companies, as well as new start-ups, facilitate the hotel-guest-relations and want to Read More

These Categories Are Most Positively and Negatively Impacting Hotel Ratings

por abril 27, 2017 2:00 pm , , Leave a comment
Friendliness of staff most positively impacts hotel ratings, while bathrooms are dragging hotel ratings down most often.

Guest reviews have gone beyond simple 1-to-5 star hotel ratings. With the introduction of guest satisfaction surveys and review sites like TripAdvisor, hotel guests started leaving detailed reviews to help future travelers Read More