Author Bio

Laura Badiu

Laura is a passionate bookworm and a gifted writer. Since joining TrustYou’s marketing team, she has embraced topics in the travel and hospitality sector with enthusiasm. Using her degree in Journalism, Laura creatively weaves words into insightful stories with a focus on reputation management.

Articles By Laura Badiu...

Let the Team Chat - How to Enable Seamless Internal ...

Laura Badiu // April 15, 2021

Communicating with guests throughout their stay is already seen as a vital strategy in the race towards hotel recovery. Not only that; guest satisfaction and loyalty are highly influenced by open and honest engagement. But…

How Live Experience Drives Fearless Guest Loyalty

Laura Badiu // March 31, 2021

Picking up the pieces after last year is quite similar to Frankenstein putting his monster together and screaming “It’s alive!”. Right now, it really is about the ‘(a)live’ experience. And, not to say that the…

The Rise of On-Site Reviews During the Pandemic - Wh...

Laura Badiu // March 25, 2021

Until recently, requesting and leaving a review was always done after the guest checks out of the hotel. The guest journey was made of clear and defined stages that ended once the guest left the…

Die drei Schlüsselbegriffe für Buchungsplattformen: ...

Laura Badiu // March 23, 2021

Bei der Bewerbung von Hotels und Unterkünften auf Buchungsplattformen sind die Möglichkeiten für Eigenwerbung begrenzt. Gerade im aktuellen Kontext der Pandemie müssen sich Nutzer bei anderen Reisenden rückversichern, um fundierte und sichere Buchungsentscheidungen treffen zu…

Gästezufriedenheit vs. Umsatz: Welche Option ist in ...

Laura Badiu // March 22, 2021

Wir alle wünschen uns, dieses unsägliche Jahr so schnell wie möglich zu vergessen. Allerdings haben sich daraus wichtige Konsequenzen für die Hotelbranche ergeben, die man nicht ignorieren kann. Obwohl das berühmte Licht am Ende des…

O Surgimento Dos Datos De Comentários “Relevant Now”...

Laura Badiu // March 19, 2021

A hospitalidade depende muito dos padrões únicos criados pelo comportamento do viajante e pela satisfação do hóspede. Estes dois fatores mudaram significativamente durante o último ano e, como resultado, a forma como os hotéis os…

The Rise of Relevant Now Review Data - What Our User...

Laura Badiu // March 18, 2021

Hospitality relies heavily on the unique patterns created by traveler behavior and guest satisfaction. These two factors have changed significantly during the last year and, as a result, the way in which hotels address them…

Die drei Schlüsselbegriffe für Buchungsplattformen: ...

Laura Badiu // March 9, 2021

Bei der Bewerbung von Hotels und Unterkünften auf Buchungsplattformen sind die Möglichkeiten für Eigenwerbung begrenzt. Gerade im aktuellen Kontext der Pandemie müssen sich Nutzer bei anderen Reisenden rückversichern, um fundierte und sichere Buchungsentscheidungen treffen zu…

Guest Satisfaction vs. Revenue - What's The Healthy ...

Laura Badiu // March 2, 2021

As much as we’d like to forget the-year-that-shall-not-be-named, its severe consequences on the hospitality industry need to be addressed. While the light at the end of the tunnel is still blurry, 2021 is the year…

How to Stay Ahead of the Competition with the TrustY...

Laura Badiu // February 17, 2021

Competition in hospitality is fierce. Especially after the major hit suffered throughout the majority of 2020, the way in which we travel, along with the top priorities and expectations that we, as travelers, have from…

Professioneller Rat für die Tourismusbranche 2021: A...

Laura Badiu // February 16, 2021

Für das Jahr 2021 hegen wir zahlreiche Erwartungen. Während wir uns 2020 mit Ungewissheiten und Schwierigkeiten auseinandersetzen mussten, haben wir dem neuen Jahr alle hoffnungsvoll entgegengesehen. Damit verbunden war die Hoffnung, dass sich die Dinge…

Expert Advice for Hospitality in 2021 - Where Do We ...

Laura Badiu // February 4, 2021

2021 is a year full of expectations. While navigating through the uncertainty and hardships of 2020, we have all looked at the new year with hope; hope that things will get better, that our industry…