| Grounds | - + nice pool ( 4 )
- + decent workout area ( 4 )
- + fitness room (ok -equipment was broken) were included ( 3 )
- + Park is a beautiful ( 2 )
- + health club was friendly and welcoming ( 2 )
- - really small pool ( 6 )
- - Pool (complimentary)closed ( 3 )
- - disappointed with the pool ( 2 )
- - My only complaint was the gym ( 2 )
- - The pool is not very large ( 2 )
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| Audience | - + are fine for families ( 2 )
- + this hotel for a family ( 1 )
- + good hotel for business people ( 1 )
- + great hotel that I would recommend to anyone ( 1 )
- - not so convenient for kids ( 1 )
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| Ambience | - + Feel of Hotel: Nice ( 9 )
- + ambiance while enjoying ( 2 )
- + make me feel completely comfortable ( 1 )
- + the atmosphere was quite tranquil ( 1 )
- + lovely music ( 1 )
- - no ambience ( 1 )
- - so no entertainment ( 1 )
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| Internet | - + High-Speed Internet ( 6 )
- + can get internet ( 4 )
- + In-room internet access ( 3 )
- + WiFi was available ( 1 )
- + free local phone calls ( 1 )
- - no free wifi ( 9 )
- - doesn't include wireless access ( 6 )
- - not get a reliable wireless internet connection ( 4 )
- - No WiFi in the lobby ( 3 )
- - no internet service provided ( 1 )
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| Building | - + Amazing lobby ( 22 )
- + grand lobby ( 8 )
- + meeting rooms, which was super amazing ( 6 )
- + lobby which was nice ( 5 )
- + lobby is very pretty ( 5 )
- - The elevators were very slow ( 1 )
- - wasn't happy with the interior ( 1 )
- - I cannot recommend this property ( 1 )
- - foul-smelling smoking room ( 1 )
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| Service | - + attentive service ( 39 )
- + always friendly service ( 38 )
- + Check in and Check out were both friendly and efficient ( 31 )
- + customer service people are always excellent ( 30 )
- + concierge is very knowledgable and helpful ( 20 )
- - poor service ( 6 )
- - The valet service is slow ( 4 )
- - cold - the staff ( 3 )
- - Checkin was rather chaotic ( 3 )
- - loud people ( 2 )
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| Drinks | - + hot cocoa ( 3 )
- + large coffee ( 3 )
- + drinks, which included ( 2 )
- + coffee/tea included ( 2 )
- + variety of juices ( 2 )
- - drinks late ( 3 )
- - minor complaint: the soda ( 1 )
- - drinks were watered down ( 1 )
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| Hotel | - + a Hyatt I was surprised ( 110 )
- + . AWESOME! ( 95 )
- + Altogether, it was fine ( 71 )
- + clean hotel ( 16 )
- + amazing price ( 15 )
- - can't stay there ( 17 )
- - experience is really not worth ( 7 )
- - extortionate prices ( 6 )
- - Even the best, most expensive hotels ( 5 )
- - bad experience ( 5 )
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| Food+Drink | - + about the best places to eat ( 28 )
- + bar were very good ( 26 )
- + (a must) and enjoyed breakfast ( 11 )
- + breakfast buffet was nice ( 10 )
- + complimentary breakfast buffet ( 6 )
- - buffet is pricey ( 7 )
- - dinner in the hotel - there is a strange ( 3 )
- - dishes and it was impossible ( 3 )
- - breakfast buffet but expensive ( 3 )
- - Hard Rock Cafe ( 2 )
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| Location | - + a steal downtown ( 95 )
- + Especially nice is the location ( 32 )
- + central location ( 16 )
- + area of town is good ( 15 )
- + convenient location ( 14 )
- - no parking at the hotel ( 2 )
- - expensive city ( 2 )
- - so disappointed by this place ( 2 )
- - the location of this hotel is not ideal ( 1 )
- - Parking was costly ( 1 )
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| Room | - + Clean rooms ( 56 )
- + Hotel room was big ( 54 )
- + fine room ( 48 )
- + Bed comfy ( 45 )
- + beautiful decor ( 39 )
- - main problem with the room ( 6 )
- - bed that was so uncomfortable ( 5 )
- - Rooms were not large but spacious ( 5 )
- - Room on the small side ( 4 )
- - door got slammed ( 4 )
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