| Grounds | - + Pool area nice ( 1 )
- + , good gym ( 1 )
- + the heated outdoor pool ( 1 )
- - pool was not clean ( 2 )
- - The pool was a little run down ( 1 )
- - The swimming pool was cold ( 1 )
- - Pool area was very basic ( 1 )
- - the pool was unsafe ( 1 )
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| Audience | - + recommend it to anyone ( 3 )
- + suitable for children ( 1 )
- + for students also good ( 1 )
- - was not well suited for family ( 1 )
- - not for a family ( 1 )
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| Ambience | - + a friendly atmosphere ( 2 )
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| Internet | - + . Complimentary internet ( 10 )
- + The Wifi is free and pretty fast ( 1 )
- + the internet available ( 1 )
- + wi-fi was a bonus ( 1 )
- + internet in the lobby ( 1 )
- - phone not working ( 3 )
- - the use of the Internet is overpriced ( 2 )
- - phone was completely unusable ( 1 )
- - The phone by the bed didn't work ( 1 )
- - There was no internet service ( 1 )
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| Building | - + and great bar ( 3 )
- + Facilities are nice ( 2 )
- + bar was good ( 2 )
- + We never had a problem with the elevator ( 1 )
- + The lobby was very nice ( 1 )
- - elevators are noisy ( 5 )
- - Elevators were broken ( 3 )
- - lift problems ( 2 )
- - of bad design ( 1 )
- - lifts out of order ( 1 )
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| Service | - + clerks were friendly and helpful ( 46 )
- + and friendly and professional service ( 41 )
- + and good service ( 14 )
- + Checking out is phenomenal ( 8 )
- + front desk personnel helpful ( 8 )
- - a very long time to check in ( 3 )
- - Staff not very friendly ( 2 )
- - The service was terrible ( 2 )
- - the front desk staff seem irritated ( 2 )
- - hotel staff was not responsive ( 2 )
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| Drinks | - + had free coffee and tea ( 2 )
- + coffee very reasonably priced ( 1 )
- + with well priced drinks ( 1 )
- + a cup of coffee in the room would have been nice ( 1 )
- - . Lack of tea/coffee ( 1 )
- - . Not good tea ( 1 )
- - drink very expensive ( 1 )
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| Hotel | - + a good experience ( 20 )
- + . Absolutely the best. ( 20 )
- + a great stay. ( 18 )
- + a good value ( 14 )
- + cost was the best ( 7 )
- - don't stay here ( 8 )
- - hotel is a joke ( 5 )
- - an extortionate price ( 3 )
- - Hotel feels a little bit tired ( 3 )
- - hotel - only drawback ( 3 )
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| Food+Drink | - + , especially appreciated was the bar/restaurant ( 21 )
- + , good food ( 16 )
- + Breakfast is good ( 4 )
- + .Best steak ( 3 )
- + 4 different meal ( 3 )
- - Bar and restaurant are very pricey ( 8 )
- - food was awful ( 2 )
- - Breakfast was also so expensive ( 2 )
- - . Pity the Sky Restaurant ( 1 )
- - an expensive dinner ( 1 )
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| Location | - + a free and convenient shuttle to airport ( 21 )
- + ; close to the airport ( 18 )
- + and close proximity ( 13 )
- + ! Great proximity ( 11 )
- + , good location ( 9 )
- - . complicated expensive parking ( 5 )
- - Car parking not included ( 4 )
- - Distance to the airport is not so short ( 1 )
- - The place is filthy ( 1 )
- - parking your car was very pricey ( 1 )
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| Room | - + , clean room ( 18 )
- + bed is comfortable ( 17 )
- + a nice room ( 13 )
- + bedding were great ( 12 )
- + , comfortable room ( 11 )
- - and very dirty windows ( 9 )
- - ice machine was broken ( 3 )
- - Bathroom was a little weak ( 3 )
- - Remote tv is not working ( 3 )
- - Airconditioning was not working ( 2 )
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| Beach | - + surrounding area - including beach ( 1 )
- + beach, which is very convenient ( 1 )
- + beach was about 15 minutes away ( 1 )
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