| Category | Positive | Neutral and Negative |
|---|
| Wellness/Sport |
+ spa bath which was excellent
+ excellent spa bath
+ fabulous whirlpool bath.
+ spectacular sea view, and spa bath.
|
- the whirlpool bath did not make it above average standard
|
| Audience |
+ I would recomend it to anyone
+ I would recommend it to anyone
+ be a good place for families
|
- would not recommend this hotel to anyone
- nothing for the kids
- is not geared for the younger
|
| Athmosphere |
+ full of character
+ Quite relaxing and friendly atmosphere
+ Relaxed atmosphere
+ entertainment in hotel every night
|
- feeling dirty and ripped off
- The dining experience was a nightmare
- feeling dirty and ripped off
- lacking atmosphere
|
| Internet |
+ phone in the room
+ a telephone in the room
|
- phone, the windows were dirty
- No telephone in room
- no phone in room
- no phone in the room
|
| Building |
+ beautiful and historic building
+ lovely old building
+ beautiful old building
+ the location of the hotel and the reception area was nice
|
- old lifts
- building work in progress
- The lifts were too small
- dark unlit lift
|
| Service |
+ Check in was quick
+ good, quick checkin
+ check in was very quick
+ receptionist Julia check in was very quick
|
- room service was a real let down
- The head waiter at breakfast was rude
- staff it was cold, dirty and shabby
- The staff were dirty
|
| Hotel |
+ overall no problems
+ the hotel itself is lovely
+ The hotel was very old but impressive
+ amazing time
|
- extremely disappointed with our stay
- hotel is really shocking
- lack of cleanliness of the place
- shocking experience
|
| Food+Drink |
+ hot desserts
+ hot pudding
+ beer was not so over priced
+ Drinks no more expensive
|
- The cutlery was dirty
- the glass was filthy
- dirty plates
- dirty crockery
|
| Location |
+ good bars
+ our favourite place
+ very comfortable, well located
+ arrival the hotel was clean
|
- worst place
- could be a good place
- not a good place
- location low quality of
|
| Room |
+ shower appeared recently refurbished
+ a balcony and the view was nice
+ Complimentary shower
+ terrace room which was spacious & comfortable: great view, lovely
|
- the fridge stunk
- rather old bath
- the carpets and decor are a bit tatty
- a table in the corner that had a filthy old
|
| Beach |
+ the seafront was very good
+ the seafront which was fine
+ Liked the sea
+ excellent sea
|
- balcony, sea view - downside
- sea front faded but can't fault
- sea view Food very poor
- sea front faded but can't fault
|
