| Grounds | - + great pool ( 11 )
- + an indoor pool that looked nice ( 9 )
- + gym were very nice ( 9 )
- + sauna and steam room are nice ( 6 )
- + fitness centre very clean and neat ( 5 )
- - Pool a bit small ( 7 )
- - cold pool ( 2 )
- - the pool was very busy ( 2 )
- - the gym which was a bit annoying ( 1 )
- - pool is a joke ( 1 )
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| Audience | - + can thoroughly recommend this hotel for anyone ( 8 )
- + great location would recommend it to anyone with families ( 5 )
- + good for families ( 2 )
- + more geared towards the business traveller ( 1 )
- + I would definitely stay again and recommend this hotel to anyone ( 1 )
- - can not recommend this hotel to anyone ( 2 )
- - may be frustrating for families with small children ( 1 )
- - in general is not child-friendly and I would recommend it only to business travellers ( 1 )
- - can be a problem for anyone ( 1 )
- - were not friendly to children ( 1 )
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| Ambience | - + first impressions of this hotel were very good ( 6 )
- + genuine feel of what ( 2 )
- + really liked it's first impressions ( 1 )
- + cool ambience ( 1 )
- + very calm ambience ( 1 )
- - feel to it overall without ( 4 )
- - not have much atmosphere ( 3 )
- - cold feel to it ( 2 )
- - dated feel to the whole ( 1 )
- - without the feel of an exclusive ( 1 )
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| Internet | - + Complimentary internet access ( 15 )
- + got internet access ( 7 )
- + high-speed internet (wired) in the rooms ( 7 )
- + internet access available ( 4 )
- + Broadband Internet Access ( 4 )
- - Expensive Wifi ( 12 )
- - No free internet access ( 6 )
- - Internet access was not provided for free ( 3 )
- - My only criticism of this hotel is that phone ( 1 )
- - internet service was excessive ( 1 )
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| Building | - + Fabulous lifts ( 12 )
- + facilities are good ( 11 )
- + but marvellous hallway ( 7 )
- + lobby is a nice ( 7 )
- + Hotel lobby bright ( 4 )
- - lobby was always noisy ( 4 )
- - lifts that are totally inadequate ( 3 )
- - facilities are poorly ( 2 )
- - foyer very expensive would not recommend ( 2 )
- - facilities are not overly clean ( 2 )
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| Service | - + courteous staff ( 106 )
- + Extremely friendly and helpful staff ( 84 )
- + but thanks to the staff ( 67 )
- + but easy check-out ( 54 )
- + good and efficient staff ( 40 )
- - limited service ( 10 )
- - Check-in at night can be a bit slow ( 8 )
- - bad service ( 6 )
- - front desk staff that seemed unable or just unwilling ( 6 )
- - Absolutely horrible service ( 5 )
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| Drinks | - + great coffee ( 3 )
- + fresh orange juice ( 3 )
- + drink were both good ( 3 )
- + free beer ( 3 )
- + for free drinks ( 3 )
- - drink are a bit expensive ( 4 )
- - coffee etc. The only downside ( 2 )
- - late drink ( 1 )
- - very average glass of red wine ( 1 )
- - the drinks etc are not cheap ( 1 )
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| Hotel | - + All in all I would go back again ( 146 )
- + all enjoyed our stay at the hotel ( 125 )
- + All in all it was a fairly decent ( 113 )
- + best value ( 48 )
- + attractive price ( 42 )
- - All in all, I would not recommend this hotel to anyone ( 30 )
- - bad experience ( 28 )
- - B&B only downside ( 21 )
- - exorbitant prices ( 18 )
- - go elsewhere ( 7 )
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| Food+Drink | - + breakfast amazing ( 86 )
- + a lot of great little restaurants ( 75 )
- + bar is nice and large ( 60 )
- + breakfast buffet was good and fresh ( 46 )
- + a good range of bar/cafe/restaurant ( 24 )
- - Avoid eating at the hotel restaurant - exorbitant ( 16 )
- - Breafast buffet is much more limited ( 10 )
- - Catering was poor ( 9 )
- - cold food ( 6 )
- - Breakfasts were expensive ( 4 )
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| Location | - + Brilliant location ( 91 )
- + actually well located ( 80 )
- + cafes nearby ( 32 )
- + beautiful city ( 29 )
- + hotel ideally situated ( 27 )
- - bars are VERY pricey ( 6 )
- - parking is hugely expensive ( 3 )
- - Location was not central ( 3 )
- - Location was not ideal ( 2 )
- - Hotel itself is not centrally ( 2 )
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| Room | - + a room large ( 118 )
- + clean and comfortable room ( 92 )
- + decent room ( 87 )
- + a room with a lovely view ( 75 )
- + absolutely stunning view ( 67 )
- - a twin room it was the smallest ( 50 )
- - complaint about the room ( 17 )
- - badly stained carpets ( 15 )
- - bed very hard ( 14 )
- - rooms are a bit tired ( 9 )
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| Beach | - + Beach, which was wonderful ( 1 )
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