| Grounds | - + sauna were excellent ( 4 )
- + a very nice spa ( 3 )
- + pool area excellent ( 3 )
- + The pool area was lovely ( 2 )
- + The leisure facilities are excellent ( 1 )
- - steam room were filthy ( 1 )
- - The spa was not clean ( 1 )
- - Jacuzzi not working ( 1 )
- - spa were shocking ( 1 )
- - park is far too small ( 1 )
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| Audience | - + designed for disabled people ( 1 )
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| Ambience | - + , nice atmosphere ( 1 )
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| Internet | - + a free wireless ( 3 )
- + a quick Internet ( 2 )
- - Internet did not work in room ( 1 )
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| Building | - + and good facilities ( 8 )
- + facilities at this Hotel are excellent ( 3 )
- + facilities soooooo relaxing ( 2 )
- + a nice bar ( 2 )
- + reception area classy ( 1 )
- - the Bar, which was a shame as it was well ( 1 )
- - and not a pleasant building ( 1 )
- - Reception area looked cold ( 1 )
- - facilities- pity ( 1 )
- - a smokey corridor ( 1 )
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| Service | - + and friendly helpful staff ( 18 )
- + , excellent service ( 10 )
- + and good service ( 9 )
- + . Helpful Polite Staff ( 4 )
- + Check-in and check-out both really easy ( 3 )
- - and poor room service ( 1 )
- - to lack of staff ( 1 )
- - reception not very helpful ( 1 )
- - ; impersonal service ( 1 )
- - cleanliness of the room was poor ( 1 )
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| Drinks | - + wine were really reasonable ( 1 )
- + two free drinks ( 1 )
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| Hotel | - + . Amazing. ( 12 )
- + a brilliant stay . ( 6 )
- + A VERY COMFORTABLE HOTEL WITH FRIENDLY ( 4 )
- + hotel was lovely and would definitely stay again ( 3 )
- + charge was amazingly reasonable ( 3 )
- - don't go here ( 3 )
- - prices were extortionate ( 2 )
- - a 4 star hotel we were very disappointed ( 2 )
- - an expensive hotel ( 1 )
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| Food+Drink | - + and nice breakfast ( 14 )
- + and excellent breakfast at the hotel ( 10 )
- + food in the resturaunt was excellent ( 6 )
- + food was good ( 4 )
- + Breakfast very good lots of choice ( 3 )
- - . Terrible breakfast ( 2 )
- - Breakfast over priced ( 2 )
- - food was cold ( 2 )
- - The breakfast was cold ( 1 )
- - . poor breakfast ( 1 )
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| Location | - + a great location ( 11 )
- + and good location ( 5 )
- + a city centre hotel ( 3 )
- + location - close ( 3 )
- + , centrally located ( 3 )
- - carpark is too small ( 3 )
- - . Not happy with car parking ( 1 )
- - car park dirty ( 1 )
- - The parking is over priced ( 1 )
- - The parking was poor ( 1 )
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| Room | - + a good sized room ( 24 )
- + a lovely room ( 14 )
- + rooms with a good view ( 12 )
- + a fabulous room ( 12 )
- + an amazing view ( 11 )
- - by dirty windows ( 5 )
- - Bed mattress too hard ( 4 )
- - . Horrible small bath ( 2 )
- - fridge filthy and empty ( 2 )
- - shower very poor ( 2 )
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