| Grounds | - + The gym is a pretty ( 1 )
- + Lack of parking in actual hotel grounds is a problem ( 1 )
- + a pool on the roof will be attractive ( 1 )
|
| Audience | - + Would recommend the Fitzwilliam to anyone ( 1 )
|
| Ambience | - + A lovely atmosphere ( 6 )
- + a lovely warm feeling ( 4 )
- + the atmosphere was beautiful ( 1 )
|
| Internet | - + . Free wifi ( 3 )
- + Wireless Broadband ( 1 )
- + (including free wi-fi ( 1 )
- + wifi was great ( 1 )
|
| Building | - + . Amazing design ( 5 )
- + refreshing contemporary design ( 3 )
- + The reception area was also very nice ( 1 )
- + facilities were second to none ( 1 )
- + , nice design ( 1 )
- - bar expensive ( 1 )
- - The corridors were all a bit dark ( 1 )
|
| Service | - + and attentive staff ( 41 )
- + and friendly staff there ( 40 )
- + an outstanding service ( 20 )
- + and efficient staff ( 14 )
- + , good service ( 10 )
- - the staff seemed quite unfriendly ( 2 )
- - Staff on reception not very friendly ( 1 )
- - The Valet service was very efficient although a bit pricy ( 1 )
- - service very poor ( 1 )
- - The staff were unfriendly and lacked ( 1 )
|
| Drinks | - + a free drink ( 1 )
- + coffee are lovely ( 1 )
- + baroffers a great variety of drinks ( 1 )
- + The bar is an excellent cocktail bar ( 1 )
- - drink was expensive ( 2 )
- - tea and coffee cold ( 1 )
|
| Hotel | - + 0Enjoyed my stay ( 35 )
- + ! Beautiful! ( 15 )
- + a lovely hotel ( 9 )
- + a very clean and modern hotel ( 8 )
- + a very relaxing and comfortable stay. ( 8 )
- - a disastrous experience ( 2 )
- - . The only fault i had was that the hotel ( 1 )
- - rate was expensive ( 1 )
- - in the hotel were quite noisy ( 1 )
|
| Food+Drink | - + a good taste ( 10 )
- + and excellent food ( 7 )
- + and wonderful breakfast ( 6 )
- + a good breakfast ( 4 )
- + a cheap cafe ( 1 )
- - Breakfast expensive ( 4 )
- - food in the bar were very nice, a bit pricey ( 3 )
- - Breakfast poor ( 2 )
- - breakfast in the morning was cold ( 1 )
- - egg poor quality ( 1 )
|
| Location | - + a great location ( 30 )
- + a city centre hotel ( 9 )
- + , city centre location ( 8 )
- + a good location ( 5 )
- + hotel in a great location ( 5 )
- - Car parking is expensive ( 3 )
- - . Lack of parking ( 2 )
- - parking - not good ( 1 )
|
| Room | - + a superior room ( 26 )
- + in the bedroom is a very nice ( 15 )
- + , comfortable room ( 14 )
- + Rooms are huge ( 11 )
- + an excellent shower ( 9 )
- - , impractical bathroom ( 2 )
- - the window but it was so noisy ( 1 )
- - room was a little dirty ( 1 )
- - air con was broken ( 1 )
- - room could have been cleaner ( 1 )
|