Designing Surveys

Designing Smart Surveys: A Hotelier’s Guide to Soliciting Feedback

by August 9, 2016 11:08 am Best practices

Many different ways exist to solicit valuable feedback from your guests, and there are limitless possibilities of questions to ask and answers to receive. Before setting up your survey, there are certain precautions to consider. Making the initial effort to plan the survey thoroughly will encourage more responses and provide actionable and reliable insights into your guest’s experiences. With this in mind, let’s start the process from the beginning in this e-book.