The Value of Cross-Channel Communication Between Hotel Staff and Guests

por febrero 21, 2018 10:54 am Webinarios

How Hotels Can Use Text and Voice Messaging to Increase Guest Satisfaction and Improve ROI   What is the future of communication in the hospitality industry? Today’s new technology is establishing improved channels of communication between a hotel and their guest before, during, and after their stay. The result is increased staff efficiency, more positive online reviews, and most importantly, higher ROI. Join TrustYou and Volara in this 30-min webinar to learn: How multi-channel communication methods benefit a hotel The value of cross-channel messaging through Voice and SMS How to create consistency across communication channels Use-cases for text and voice… Lea más »

Optimize the Booking Journey for Hotel Revenue Success

por noviembre 30, 2017 6:51 pm Webinarios

How Marketing and Revenue Management Work Together to Achieve Your Hotel's Booking Goals   It's no secret that hotel bookings are the key to more revenue. Find out how the pairing of guest feedback, marketing and revenue management tools can optimize the booking experience and help boost revenue from your direct channels, ensuring your hotel remains competitive in an OTA-dominant industry. Join TrustYou, Fuel Travel, and Rainmaker in this 1-hour webinar to learn:   Whether your direct marketing channel is helping or hurting you How to improve online visibility and search rankings with review content in order to drive direct… Lea más »


Online Bookings Research: Understanding Traveler Behavior for Smarter Hotel Marketing

por mayo 9, 2017 4:00 pm Webinarios

At the beginning of this year, the hotel industry became rich with new traveler research and insights. In three distinct traveler studies, we uncovered: the top sites where travelers search for and book hotels, what travelers see and click on when searching for hotels, and how travelers view and interact with hotel websites. In this 1-hour webinar, attendees will learn more about these traveler behaviors and discover ways to implement smarter hotel marketing as a result. The researchers at TrustYou, Fuel Travel, and Travel Tripper uncover: - Why Google presence is so important, and how to influence your hotel rankings - How… Lea más »