Études de cas

Arcotel: Case Study

par octobre 29, 2013 7:25 Études de cas
“Working with TrustYou has allowed ARCOTEL Hotels to gain much more customer feedback than ever before. Using TrustYou’s Reputation Surveys, we have been able to drive more guest reviews, and subsequently improve scores and visibility on the review platforms that matter most to our business.” Martin Grabner-Fröhlich, Managing Director, ARCOTEL Hotels & Resorts GmbH

Fiesta Americana: Case Study

par février 1, 2013 7:30 Études de cas
“Fiesta Americana Condesa Cancun attracts a wide range of guests from around the world. We needed an effective way to understand what our guests are saying about us so that we can improve our services and increase bookings. With TrustYou ReviewAnalyst, we have found a strong partner that gives us the valuable data we need to grow our business.” MANUEL NAVARRO, Community Manager

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Lindner Hotels: Case Study

par novembre 29, 2012 7:37 Études de cas
“Our Park Hotel Hagenbeck in Hamburg was selected as the Best-Loved Hotel in Germany by HolidayCheck, based purely on the positive reviews we asked for, and subsequently obtained. The rating provided a huge amount of positive publicity, and also showed the power of reviews.” JENS MÖSLE, Corporate Manager, Lindner Rooms Division

Find out how Lindner uses TrustYou to improve its customer service. Read More

Falkensteiner Hotels and Residences: Case Study

par octobre 29, 2012 7:39 Études de cas
“It is a story of trust and image. We can capture consumer confidence right from our landing page. Unlike other providers, TrustYou’s software delivers reviews from many different sources — which also brings with it far more trust, neutrality and credibility, than if that opinion-based content came from only a single source.” MATTHIAS WIESER, Senior Online Marketing Manager, Falkensteiner Hotels and Residences

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