Best practices

TripAdvisor Tips & Tricks

by July 30, 2014 3:11 pm Best practices
You may have heard about TripAdvisor’s latest trip planning tool, TripAdvisor Questions and Answers. It is a platform that allows hoteliers to talk directly to travelers who have specific questions about their hotel. Currently the feature is only available in select markets for select hotels, but it will be rolling Read More

Facebook how-to guide

by July 24, 2014 2:56 pm Best practices
We’ve preached the importance of maintaining social networks like Facebook for some time now. These platforms give hoteliers a place to engage with their guests and influential brand advocates. Many hotels, however, are not fully taking advantage of Facebook Reviews, which allow Facebook users to post a star rating and Read More