Products

Home → Products

Get free trial

Social Media Monitoring

ReviewAnalyst is the market-leading social media management solution for hotels, hotel chains, restaurants, destinations and OTAs/review websites with more than 6,000 customers worldwide. Benefit from the industry’s most advanced sentiment analysis of social media content in +12 languages. Our Guest Satisfaction Survey enables you to collect & analyze your internal guest feedback – free of charge! Upgrade to our Professional or Enterprise products to analyze and respond to all reviews, posts, tweets and comments across the web from Tripadvisor, Google Places, etc. to Facebook and Twitter and many more.

ReviewAnalyst Survey	ReviewAnalyst Professional	ReviewAnalyst Enterprise
Free! Send Request	Contact us for pricing Send Request	Contact us for pricing Send Request
Listen
Create your own guest satisfaction survey	Create your own guest satisfaction survey Collect reviews across the social web for your hotel	Create your own guest satisfaction survey Collect reviews across the social web for your hotels and brands
Understand
Web-based dashboard Analysis of strengths & weaknesses of your own collected surveys	Web-based dashboard Analysis of strengths & weaknesses based on all feedback from the social web Benchmark against up to 10 competitors	Web-based dashboard Analysis of strengths & weaknesses based on all feedback from the social web Benchmark against unlimited competitors, groups, regions … Portfolio management Brand monitoring
Convince
Respond & engage with customers Integrate your reviews and scores on your website	Respond & engage with customers on the social web Integrate your reviews and scores on your website	Respond & engage with customers for all hotels on the social web Integrate reviews and scores for your whole hotel portfolio on your corporate website

Social Semantic Search

We believe the web can be a better place with the help of high quality review summaries and cutting edge semantic technology. As the owner of a travel website or the creator of an app, we let you benefit from our data and technology.

ReviewDisplay	SemanticEngine
Contact us for pricing Send Request	Contact us for pricing Send Request
Display meta data as well as a complete reputation analysis on more than 400,000 hotels in our database Easy integration via html or JSON widgets	Use our semantic technology to analyze & structure your content Benefit from better SEO and new use cases such as review summaries or better search

Social Media Monitoring

Social Semantic Search

What We Do

Products

About Us