Press Releases

TrustYou Launches Free Guest Survey Tool for Hotels

by December 7, 2011 12:00 pm Press Releases

Delivers Integrated Solution that Captures Online Satisfaction Surveys, Allows to Track Social Media Reviews and Guest Reviews in One Application, Analyzes Sentiment, Enables Hotel Direct Response and Feeds Reviews Back to Consumer Websites. DALLAS, TX, Munich, Germany– December 7, 2011 – TrustYou, the market leader in social media management for the hospitality and travel industries, announced today the launch of the free guest survey tool for hotels and resorts. Instead of handling guest surveys and web monitoring differently, TrustYou raises the bar on social media management by provinding an integrated solution that allows hotels to capture all guest feedback in… read more »

Solare Hotels & Resorts Selects TrustYou Review Analyst to Monitor and Analyze Social Sentiment for 70 Hotel Properties in Japan

by October 14, 2011 12:00 pm Press Releases

Available in Ten Languages, ReviewAnalyst Brings Clarity to Guest Comments and Recommendations on Sites Across the Internet MUNICH, GERMANY, October 14, 2011 - TrustYou, the market leader in social media monitoring and semantic technologies for the online reviews and social commerce space, announced today that Solare Hotels & Resorts Co. Ltd. is using TrustYou ReviewAnalyst to capture and analyze guest comments and recommendations across the Internet. TrustYou ReviewAnalyst leverages semantic search to gather and analyze the sentiment in recommendations on social media sites like Facebook, Twitter and Mixi including Rakuten Travel, Japan’s major hotel reservation website Solare Resorts and Hotels… read more »

German Hotel Classification to Cooperate with Social Media Monitoring Specialist TrustYou

by May 31, 2011 12:00 pm Press Releases

Munich (w&p), 31 May 2011 – The Organisation of German Hotels and Restaurants (DEHOGA) is following in the footsteps of Hotelleriesuisse, its Swiss hotel industry parent organisation. To account for the guests’ opinions posted online, DEHOGA is now going to use TrustYou’s social media analyses from TrustYou. This cooperation will directly influence the official hotel star classification. TrustYou analyses guest reviews from hundreds of review sites, hotel portals, and social communities. These are then integrated into the DEHOGA evaluation software which is used by the classifying commission before onsite appraisal. The initial cooperation is planned to last three years and… read more »

TrustYou Announces International Expansion

by March 23, 2011 12:00 pm Press Releases

Continued expansion of the social media monitoring service for hotels and destinations – sales departments spread into 11 countries. Munich (w&p), March 23rd, 2011 – Innovation „Made in Germany“ is expanding worldwide: Munich’s online corporation TrustYou is welcoming 14 new service employees and partners, further boosting the services offered worldwide by its unique social media monitoring tool TrustYou Analytics. Starting immediately, new TrustYou service branches and local customer service agents will be available in Beijing, Dubai, Amsterdam, Berlin, London, Warsaw, Rome, Barcelona, Mexico City, Winnipeg and Los Angeles. Hoteliers, tour agents, and travel portals worldwide can now benefit from the… read more »

The Swiss Hotel Association (hotelleriesuisse) chooses TrustYou for its future in Web 2.0

by November 25, 2010 12:00 pm Press Releases

The parent organization of the Swiss hotel industry selects the social media monitoring of the world’s first search engine for internet reviews Munich (w&p), November 25, 2010 – Swiss Hotel Association selects TrustYou social media analysis: hotelleriesuisse – the association behind the Swiss hotel industry signed a contract to cooperate with TrustYou, the first worldwide search engine for internet reviews. The cooperation is set to last at least three years, and aims principally to connect long-term the online guest reviews and the daily work of the Swiss Hotel Association and its partners. Altogether 2,300 Swiss hotels which are members of… read more »

TrustYou receives Innovation Award at PhoCusWright Summit

by November 1, 2010 12:00 pm Press Releases

The Munich-based semantic search engine claims its spot as the only non-American winner at the 2010 competition for the most innovative corporation in the online travel industry. Munich (w&p), November, 2010 –TrustYou, the first search engine for internet reviews, won this month together with seven other competitors at the PhoCusWright Travel Innovation Summit in Phoenix, Arizona, the coveted award for innovators. 32 companies introduced their innovation before a large audience and jury. Firms were evaluated according to the extent of the innovation, corporate value, and market impact. TrustYou’s semantic search technology for the travel industry left a convincing impression on… read more »