ニュース記事

TrustYou (トラスト・ユー)、 (株)リクルートホールディングスの完全子会社へ

by June 14, 2017 6:44 am ニュース記事, プレスリリース

世界最大のクチコミ・プラットフォームを提供するTrustYou(トラスト・ユー 本社:ドイツ ミュンヘン CEO:ベンジャミン・ヨスト)は、株式会社リクルートホールディングス(本社:東京都千代田区、代表取締役社長 兼… read more »

The customer is NOT always right: Business strikes back with user reviews

by October 31, 2014 8:49 am ニュース記事

In business, it might pay to keep the customer happy, but how far should you go just to keep the peace? Thanks to new technology, a bad review now cuts both ways and the peer review is increasingly a feature of everything from holidays and restaurants to cab rides and flat shares. For Bereket Hagos, who drives an Uber car in central London, the two-way street of peer reviews has democratized a process that was normally arbitrated by employers. "You just deal directly with the customer and that means there's real respect," he told CNN. Uber runs a five-star rating… read more »