Hotels Can Leverage Guest Survey Sentiment To Boost Their Appeal

durch Dezember 7, 2011 7:31 am Neuigkeiten

Is it time to disrupt the hospitality survey services industry? TrustYou thinks so. Today it’s launching its ReviewAnalyst Survey, a free guest satisfaction tool that hotels and hotel chains can use to integrate information from visitor surveys with information in social media reviews, and potentially bolster their reputation among consumers as a result. TrustYou already monitors social sentiment across the web in online reviews, posts, and comments for the hotel, travel, and restaurant sectors.“Our key advantage is that we are the only ones in the space, I think, who tackled the key fundamentals of how can we scale this in… Lesen Sie mehr »

Exclusive: TrustYou brings semantic analysis to US hospitality industry, acquires Review Analyst

durch September 20, 2011 12:00 pm Neuigkeiten

TrustYou analyzes the thousands of hotel and restaurant reviews made available through sites like Trip Advisor and Yelp. The company focuses on sentiment analysis, or understanding whether a word means something negative or positive. For example, someone saying the hotel food made them “sick,” is negative, where a “sick” king sized bed is positive.

TrustYou Secures $5 Million Series A Round and Acquires Dallas-based ReviewAnalyst, Bringing Social Sentiment Search to the U.S. Market

durch September 20, 2011 12:00 pm Neuigkeiten

Hospitality and Restaurant Leaders Including Omni Hotels& Resorts, Best Western Hotels, Starwood Hotels, And Hard Rock Café Gain New Level Of Social Media Insight DALLAS, TX and MUNICH, GERMANY – September 20, 2011 – TrustYou, the market leader in social media monitoring and semantic technologies for the online reviews and social commerce space, announced today a $5 million Series A round and the acquisition of Dallas-based competitor ReviewAnalyst. The round, led by Credit Agricole Private Equity, will expand worldwide operations and bring its advanced sentiment search platform for the hotel, restaurant and travel industries to the United States. The acquisition… Lesen Sie mehr »

Source Social media monitor TrustYou raises $5 million Series A, acquires competitor

durch September 20, 2011 12:00 pm Neuigkeiten

TrustYou, a social media monitoring and semantic technologies startup, has raised a $5 million Series A round. It’s also acquiring Dallas-based competitor ReviewAnalyst. The round was led by Credit Agricole Private Equity and will be used to expand worldwide operations out of its base in Munich Germany. Its “sentiment search platform” is aimed at the hotel, restaurant and travel industries in the United States and Europe.

Quality Reservations works together with TrustYou

durch Juli 4, 2011 3:05 pm Neuigkeiten

Since June 2011, Quality Reservations GmbH has been working together with the Munich social media analytics firm TrustYou. Quality Reservations is now able to systematically search through and evalute more than 220 million online reviews with TrustYou’s product.

Hotel Reviews: Olympic Gold for Munich Hotels

durch Juni 20, 2011 3:15 pm Neuigkeiten

"Simply put, Munich’s hotels are rated the best.” states the results of a recent investigation by TrustYou, the semantic meta-search engine for reviews on the Internet. According to the recent study, the hotels in the Bavarian capital city have the highest overall customer satisfaction of the three contenders for the Olympic Winter Games in 2018.

TrustYou Wins the Innovations Award at the European Travel Distribution Summit

durch Mai 20, 2011 12:00 pm Neuigkeiten

Munich (w&p), 12th May, 2011 – Yesterday TrustYou, the market leader in social media monitoring and semantic technology for the tourism industry, won the coveted Innovation Award at the European Travel Distribution Summit. A presentation by Benjamin Jost, CEO and co- founder of TrustYou, convinced a panel of 8 judges to select TrustYou from a group of 12 competitors. At the center of his presentation was the so-called “Circle of Trust”, which TrustYou uses to provide encompassing support to hotels, as well as the entire tourism industry. TrustYou helps at each step, from the generation and collection of reviews, to… Lesen Sie mehr »