| Audience | - + Perfect for couples, families ( 1 )
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| Ambience | - + ,friendly atmosphere ( 1 )
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| Internet | - + have free or cheap internet access ( 2 )
- - the mobile phone was not available ( 1 )
- - Wifi and Internet access are overpriced ( 1 )
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| Building | - + The building is quite new ( 1 )
- + decoration and facilities are good and comfortable ( 1 )
- + The bar is also cosy ( 1 )
- - facilities in the room which was a pity ( 1 )
- - Lifts (only three and quite small) insufficient ( 1 )
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| Service | - + and friendly staff ( 12 )
- + . Courteous and efficient staff ( 10 )
- + In-room safe is a great convenience ( 1 )
- + the staff were very nice ( 1 )
- + Front desk staff are nice and helpful ( 1 )
- - The front desk staff was not particularly friendly nor welcoming ( 2 )
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| Drinks | - + drinks cool ( 1 )
- - and no free tea or coffee ( 1 )
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| Hotel | - + An excellent experience ( 5 )
- + A decent hotel ( 4 )
- + .Highly recommendable. ( 3 )
- + , excellent value for money ( 3 )
- + smart modern hotel ( 2 )
- - prices are very steep ( 1 )
- - everything is expensive ( 1 )
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| Food+Drink | - + buffet breakfast which was excellent ( 2 )
- + the breakfast was very good ( 2 )
- + with fresh fruit salad ( 1 )
- + . Very good selection of breakfast ( 1 )
- + . Good eating ( 1 )
- - the breakfast is pricy ( 2 )
- - Breakfast limited but sufficient ( 1 )
- - Breakfast was sufficient but not great ( 1 )
- - . Soggy bread ( 1 )
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| Location | - + a very good location ( 8 )
- + an ideal central location ( 7 )
- + restaurants nearby ( 1 )
- + tourist attractions etc. Very close to ( 1 )
- + in close proximity to Chinatown ( 1 )
- - the hotel is very noisy ( 1 )
- - parking is still very expensive ( 1 )
- - has not it's own parking ( 1 )
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| Room | - + and clean room ( 5 )
- + room was very good ( 4 )
- + , large room ( 3 )
- + comfortable quiet room ( 3 )
- + and comfortable room ( 3 )
- - double room was a little small ( 2 )
- - bathroom a bit odd ( 1 )
- - room - a bit spartan ( 1 )
- - the air conditioning was not working ( 1 )
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