| Grounds | - + an amazing spa ( 7 )
- + . Looking forward to enjoy the Jacuzzi ( 1 )
- + the brand new SPA ( 1 )
- + Public areas comfortable and welcoming ( 1 )
- + A good gym ( 1 )
- - Jacuzzi was very cold ( 1 )
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| Audience | - + I would highly recommend this hotel for honeymooners ( 1 )
- + perfect for families with small kids ( 1 )
- + to anyone - it was a nice ( 1 )
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| Ambience | - + with lots of charm ( 3 )
- + feeling well relaxed ( 3 )
- + a really nice atmosphere ( 2 )
- + The atmosphere at the restaurant itself is great ( 2 )
- - , old charm ( 3 )
- - it feels a bit dated ( 1 )
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| Internet | - + . Free access to internet ( 12 )
- + . Good wi-fi ( 4 )
- + Wi-Fi internet was working perfectly in the room ( 3 )
- + Internet was fast and free ( 2 )
- - wifi was available but not always easy ( 1 )
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| Building | - + . Beautiful building ( 10 )
- + , impressive architecture ( 3 )
- + a nice lobby bar ( 3 )
- + . Don't miss the roof top terrace ( 2 )
- + and fabulous roof terrace ( 2 )
- - . A bit old elevators ( 3 )
- - lobby but still very bad ( 1 )
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| Service | - + , accommodating and very friendly and helpful staff ( 37 )
- + and great service ( 18 )
- + . Good staff ( 10 )
- + service efficient ( 7 )
- + and English speaking staff ( 6 )
- - of lack of staff ( 3 )
- - have limited comfort ( 2 )
- - glacially slow check in ( 2 )
- - . Poor staff ( 1 )
- - The reception staff were not very knowledgable or helpful ( 1 )
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| Drinks | - + tea coffee in the rooms is very pleasant ( 1 )
- + orange juice was about the best ( 1 )
- + . We liked the tea ( 1 )
- + a relaxing drink ( 1 )
- - the wine list was limited ( 1 )
- - no beer loving ( 1 )
- - of cold tea ( 1 )
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| Hotel | - + A beautiful hotel ( 45 )
- + , but lovely. ( 32 )
- + a 5 star hotel - good value for money ( 16 )
- + and comfortable hotel ( 5 )
- + a great price ( 5 )
- - an unreasonably high price ( 3 )
- - many expensive hotels ( 2 )
- - don't stay there ( 2 )
- - it was the most strange experience ( 1 )
- - a 5 star hotel is ridiculous ( 1 )
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| Food+Drink | - + an excellent breakfast ( 32 )
- + a good breakfast ( 22 )
- + Breakfast buffet was amazing and we enjoyed eating ( 15 )
- + Food was good ( 9 )
- + a warm kitchen ( 2 )
- - a bad taste ( 3 )
- - breakfast was a bit limited ( 2 )
- - Breakfast was bit disappointing ( 2 )
- - the restaurant was always too cold ( 1 )
- - there are no decent restaurants ( 1 )
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| Location | - + a great location ( 13 )
- + expected! Good location ( 8 )
- + hotel is in a perfect location ( 7 )
- + . highly recommend this hotel ( 6 )
- + goes directly to the airport ( 5 )
- - Car parking is a bit of a nightmare ( 1 )
- - so clean, quite complicated car parking ( 1 )
- - the surrounding area is not the best ( 1 )
- - , not a nice place ( 1 )
- - location would be a problem ( 1 )
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| Room | - + and beautiful decor ( 26 )
- + ! Big comfortable rooms ( 24 )
- + a lovely room ( 18 )
- + a comfortable bed ( 14 )
- + and clean room ( 12 )
- - room are very small ( 6 )
- - rooms could be bigger ( 1 )
- - . Very depressing decor ( 1 )
- - sound insulation is appalling ( 1 )
- - , slamming door ( 1 )
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