| Grounds | - + the public areas of the hotel were kept immaculately clean ( 2 )
- + a large jacuzzi ( 1 )
- + Gardens is highly recommended ( 1 )
- - Public area was very small ( 1 )
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| Audience | - + can heartily recommend this hotel for anyone ( 20 )
- + great experience for our whole family ( 6 )
- + highly recommend Hotel Casci for families, honeymooners, and business travelers ( 6 )
- + perfect place for anyone ( 2 )
- + is a bargain for a family ( 2 )
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| Ambience | - + a comfortable and homey atmosphere ( 18 )
- + a friendly atmosphere ( 14 )
- + . Family atmosphere ( 10 )
- + a most welcoming and relaxing atmosphere ( 6 )
- + a great atmosphere ( 4 )
- - The first impression is not the best ( 1 )
- - anonymous, more personal atmosphere ( 1 )
- - music , it was odd ( 1 )
- - the atmosphere wasn't right ( 1 )
- - feeling uncomfortable ( 1 )
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| Internet | - + a free internet ( 188 )
- + access to the Internet on a computer in the lobby ( 31 )
- + Access to the Internet was great ( 23 )
- + Internet access - including free use of a computer ( 16 )
- + for public use with internet ( 13 )
- - I don't think there is internet in the rooms ( 1 )
- - Wifi in room difficult ( 1 )
- - had one PC with Internet connection ( 1 )
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| Building | - + establishment -- they're incredibly ( 6 )
- + a pleasant courtyard ( 4 )
- + a lovely old building ( 4 )
- + its quaint reception area ( 4 )
- + corridor and was clean and comfortable and quiet ( 4 )
- - a very small elevator ( 12 )
- - a building that used ( 7 )
- - an old elevator ( 7 )
- - a dingy lobby ( 3 )
- - an older building ( 3 )
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| Service | - + a friendly and accomodating staff ( 284 )
- + absolute best staff ( 153 )
- + am impressed by the friendliness of the staff ( 31 )
- + and friendliest staff ( 29 )
- + and extremely friendly and helpful owners ( 26 )
- - concomitant weak service ( 3 )
- - of surly or indifferent service ( 2 )
- - The staff was accommodating although not particularly warm ( 1 )
- - the poor service we received ( 1 )
- - (without valet ( 1 )
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| Drinks | - + a hot chocolate, it is excellent ( 43 )
- + and nice cappucino/coffee ( 12 )
- + coffee - free ( 5 )
- + , hot coffee and cappuccino ( 5 )
- + and excellent and plentiful coffee ( 4 )
- - cappuccino would not cool ( 1 )
- - raise tired spirits ( 1 )
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| Hotel | - + . Amazing! ( 370 )
- + accomodations in a location that is excellent ( 281 )
- + a fine hotel experience ( 91 )
- + a great family run hotel ( 66 )
- + and clean accomodations ( 60 )
- - Although not a fancy hotel ( 9 )
- - HOTEL BUT BREAKFAST A LITTLE DISAPPOINTING ( 7 )
- - not go back ( 5 )
- - prices are very high ( 4 )
- - go elsewhere ( 3 )
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| Food+Drink | - + a delicious breakfast ( 184 )
- + a continental breakfast well ( 153 )
- + a fantastic restaurant ( 54 )
- + a big breakfast ( 43 )
- + a good restaurant ( 31 )
- - and cold boiled eggs ( 13 )
- - , common dining ( 3 )
- - an old Medici palace ( 2 )
- - Breakfast was very basic ( 2 )
- - Breakfast was plentiful but not memorable ( 2 )
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| Location | - + a brilliant location ( 298 )
- + a central location ( 122 )
- + a beautiful city ( 72 )
- + a hotel nearby ( 59 )
- + and I would recommend this hotel ( 58 )
- - It is not a fancy place ( 2 )
- - not, however, the location is great ( 1 )
- - Parking was very very expensive ( 1 )
- - hotel in Zurich, which was unfortunately very loud ( 1 )
- - little place with charm ( 1 )
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| Room | - + a clean and spacious room ( 231 )
- + a big room ( 173 )
- + a comfortable room ( 88 )
- + a big bathtub/shower ( 72 )
- + a large quiet room ( 64 )
- - a single room that was rather small ( 20 )
- - bathroom that is tiny ( 10 )
- - a bathroom so small ( 7 )
- - Beds were somewhat hard ( 7 )
- - a very basic room ( 6 )
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