| Ambience | - + the lively atmosphere ( 1 )
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| Internet | - + and free internet ( 7 )
- + . Excellent WiFi ( 3 )
- + wifi is a good ( 1 )
- - internet very tricky ( 1 )
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| Building | - + with great reception area ( 1 )
- - . Slow lift ( 2 )
- - . very small and slow lift ( 1 )
- - the lift was almost impossible ( 1 )
- - The lift was out of order ( 1 )
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| Service | - + . Friendly helpful staff ( 20 )
- + and friendly staff ( 12 )
- + and nice staff ( 4 )
- + a welcome surprise ( 2 )
- + . Helpful and friendly reception staff ( 2 )
- - service very poor ( 1 )
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| Drinks | - + Bordeaux was excellent ( 1 )
- + Bordeaux well ( 1 )
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| Hotel | - + . Highly recommended. ( 7 )
- + and good price ( 4 )
- + , excellent value for money ( 2 )
- + Overall, no complaints ( 2 )
- + Overall, we were very happy with our ( 2 )
- - The hotel is a little tired ( 1 )
- - The hotel needs updating ( 1 )
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| Food+Drink | - + a very nice breakfast ( 5 )
- + a very good restaurant ( 2 )
- + and wonderful restaurants ( 2 )
- + lunch is yummy ( 1 )
- + and fresh fruit ( 1 )
- - Breakfast choice limited ( 2 )
- - + poor quality breakfast ( 1 )
- - The breakfast room could do with refurbishment ( 1 )
- - The breakfast could have been a bit better ( 1 )
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| Location | - + a fantastic location ( 19 )
- + , central location ( 11 )
- + a very good position ( 10 )
- + hotel conveniently ( 3 )
- + hotel in a good location ( 3 )
- - Restaurants nearby are fairly expensive ( 1 )
- - no parking at the hotel ( 1 )
- - Convenient but not inexpensive parking ( 1 )
- - .Would not recommend this Hotel ( 1 )
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| Room | - + a clean room ( 14 )
- + Clean comfortable room ( 7 )
- + Rooms were comfortable and clean and of a decent size ( 4 )
- + shower was very good ( 3 )
- + , modern, and quiet room ( 2 )
- - The rooms are slightly small ( 4 )
- - . No air conditioning in the room ( 2 )
- - the shower curtain was broken ( 1 )
- - in the room in which we had trouble ( 1 )
- - . very uncomfortable beds ( 1 )
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