Latest Posts

2015 SimpleView Summit Recap

Last week, top destination marketing professionals from all over the world gathered to celebrate 10 years of the SimpleView Summit, in Tucson, Arizona. Ellis Connolly, our Executive VP Sales, was there as well and is back today with a short video recap of the event. Enjoy!

How Petit Palace Hotels Uses Guest Survey Feedback to Improve the Guest Experience

Edurne Vázquez, Strategic Projects Director at Petit Palace Hotels shares the company’s success using TrustYou’s surveys as part of its online reputation management program. Petit Palace Hotels is a brand of 33 design hotels located in the center of Madrid, Barcelona, Seville, Valencia and Bilbao. Q. Edurne, what is your approach to Petit Palace’s online … ▸ Read more

How Facebook Reviews Contribute to Mövenpick Hotels & Resorts’ Stellar
Online Reputation

Paul Mulcahy, Senior Vice President Commercial at Mövenpick Hotels & Resorts shares insights about how Facebook reviews factor in to the company’s online reputation management strategy. Mövenpick Hotels & Resorts is a collection of upscale accommodations, spanning Europe, Africa, the Middle East and Asia. The company is of Swiss heritage and with headquarters in central … ▸ Read more