| Category | Positive | Neutral and Negative |
|---|
| Wellness/Sport |
+ huge pool
+ the pool big
+ gym which appeared well
+ good Gym
|
- Pool is small and crowded
- Pool is big but always crowded
- the health club is closed
- less impressed with was the pool
|
| Audience |
+ experience was perfect, I would definitely recommend the Sheraton to anyone
+ is perfect for business travellers
+ recommend it to anyone
+ be very nice for business travelers
|
- to be dangerous for small children
- I would not recommend this for a family
|
| Athmosphere |
+ relaxing atmosphere
+ memorable dining experience
+ wonderful ambience
+ great atmosphere
|
- uninviting feeling
- bad mood
|
| Internet |
+ free wireless internet
+ free in-room internet
+ free WiFi access
+ free PC internet access
|
- not offer free high speed internet in the rooms
- not provide free in-room internet access
- wireless internet is expensive
- internet are not included
|
| Building |
+ lobby bar was very good
+ new building
+ property that is worth staying
+ facilities are excellent and well maintained
|
- lounge area is great but over priced
- facilities a little tired
- the elevator are a bit noisy
- the elevators are always so slow
|
| Service |
+ Check-in was a breeze
+ The bellman was terrific quickly
+ The valet staff were very fast
+ check in was fast
|
- check in was difficult
- Housekeeping was pretty bad
- Room service was very expensive
- Room service was OK, and a bit pricey
|
| Hotel |
+ The hotel is also great
+ pleased with the Hotel
+ hotel and it was fantastic
+ wonderful hotels
|
- Overall, very terrible
- extremely disappointed by my stay
- worst experience
- horrible experience
|
| Food+Drink |
+ complimentary bottle of champagne
+ evening meals there are several good
+ breakfast included
+ Breakfast was good
|
- restaurants too pricey
- overpriced restaurant
- cracked glass
- food quality was poor
|
| Location |
+ place is extremely classy and well
+ place but it is soo worth it
+ the shopping there is very good
+ good shops
|
- Parking was not always great
- parking charged
- location, however, it was really let down
- very expensive place
|
| Room |
+ The bathroom was a good size
+ The bathroom was spacious
+ good sized bathroom
+ bathroom was of a good size
|
- toiletries were low quality
- the bathrooms smelled bad
- the water pressure in the room was really bad
- really annoying closet
|
