Latest Posts

banner-weekly-roundup-2

Weekly Roundup #35: Travel, Tech and Social Media

by September 1, 2017 12:30 pm Leave a comment

Week 35/2017 Hi, everyone! Welcome back to our Weekly Roundup, for your fresh dose of hospitality news. It has been an interesting week, so you can take a look at what we found in the media and see for yourself what the most interesting and relevant stories are. Don’t forget, we do this every Friday, so pay us another visit next week and until then, feel free to check our social media accounts: Facebook, Twitter, LinkedIn, Google+ and Instagram! Have a great, fun weekend! Industry News AccorHotels expands luxury portfolio in Asia Pacific: It’s been another productive period for our… read more »

millennials1

Millienials Are Choosing OTAs – How Can Reviews Influence Their Decisions?

by August 29, 2017 1:30 pm , , Leave a comment

It has become pretty clear by now that millennial travelers are here to stay. Sure, Gen Z is quickly catching up, but millennials are still leading the race and hospitality is going above and beyond to adapt to this particular generation of consumers. Driving millennials to a hotel and keeping things as personal as possible has become a priority for hotels and, naturally, this includes direct bookings.   What happens though when millennials choose OTAs rather than booking directly on the hotel website? Unfortunately, this is not a rhetorical question, but a reality. Studies show that indirect bookings are on… read more »

banner-weekly-roundup-2

Weekly Roundup #33: Travel, Tech and Social Media

by August 18, 2017 9:59 am Leave a comment

Week 33/2017 Happy Friday, dear readers! Another week has quickly passed by, so here we are again with the Weekly Roundup: your dose of fresh news and stories from the hospitality industry. We hope you enjoy the read and, as usual, if you want more daily news, we highly recommend following our social media accounts! We are on Facebook, Twitter, LinkedIn, Google+ and Instagram. Have an amazing weekend, everyone! Industry News TrustYou Accelerates Global Success With New Hotel Partnerships And Rapidly Growing Client Portfolio: We are excited to announce that this week we have officially expanded our client portfolio, by… read more »

banner-weekly-roundup-2

Weekly Roundup #32: Travel, Tech and Social Media

by August 11, 2017 2:09 pm Leave a comment

Week 32/2017 Hello again, dear readers! Welcome to our Weekly Roundup! Every end of the week, we make it our mission to deliver to you a summary of the most interesting and relevant recent news. So here is what we found this week, we hope you enjoy the read and come back next Friday, for another Roundup! Until then, have an amazing weekend! Industry News Priceline Group nets $720.2 million in second quarter, beating estimates: This week, the Priceline Group Inc. reported its second-quarter net income of $720.2 million, up from $580.6 million year over year. Gross travel bookings were… read more »

banner-weekly-roundup-2

Weekly Roundup #31: Travel, Tech and Social Media

by August 4, 2017 12:36 pm Leave a comment

Week 31/2017 Greetings, everyone and welcome to our Weekly Roundup! As usual, during this week, we gathered every single piece of information that sparked our interest and we guarantee that you’ll find them interesting as well. So take a look at the headlines and, for more daily news and stories, make sure to follow our social media accounts: Facebook, Twitter, LinkedIn, Google+ and Instagram! Until next Friday, have a lovely weekend! Industry News Kayak launches Travel Trends tool based on billions of search results: Our client Kayak has recently launched a new Trends Tool which will allow customers and travel… read more »

banner-weekly-roundup-2

Weekly Roundup #30: Travel, Tech and Social Media

by July 28, 2017 12:21 pm Leave a comment

Week 30/2017 Hi there, fellow readers! It’s great to have you back on our blog, for the Weekly Roundup! You know the drill by now: we prepared this week’s most interesting news about hospitality and overall travel and you can find it all here: news, stories, technology posts, everything that you need to know before heading off into the weekend. So enjoy and we hope to have “see” you next Friday! Industry News TrustYou Invests in Enhanced Account Management To Ensure Maximum Client Satisfaction: We’re excited to announce that this week, our new established Global Account Management team has become… read more »

banner-weekly-roundup-2

Weekly Roundup #29: Travel, Tech and Social Media

by July 21, 2017 12:50 pm Leave a comment

Week 29/2017 Happy Friday, everyone and welcome to the Weekly Roundup! Hopefully you had a great, productive week. As usual, we prepared for you the most important news and stories from hospitality, so you could go through a quick recap before you head into the weekend. Enjoy the read and in case you do not follow us on social media yet, here’s where you can find us: Facebook, Twitter, LinkedIn, Google+ and Instagram! Have an amazing weekend! Industry News Elite Hospitality Group Improves Operations and Scores with TrustYou’s Guest Feedback Platform: This week we released a brand new case study,… read more »

guest communication webinar

The Hotel Guest’s On-Site Experience – Communicating With The Guest

by July 17, 2017 5:55 am , , Leave a comment

When working in hospitality, and especially when managing a hotel, you quickly learn about the guest journey and what it implies. You probably know by now that there are three main phases that a traveler always goes through: the search and booking process, the actual stay on-site, and their post-stay impressions, which are sometimes translated into formal feedback through hotel reviews.   Since we have previously focused on the first stage, the decision making factors that influence the booking and the booking behaviours, it is now time to discuss the on-site experience and how can hoteliers make the most of… read more »

banner-weekly-roundup-2

Weekly Roundup #28: Travel, Tech and Social Media

by July 14, 2017 10:01 am Leave a comment

Week 28/2017 Greetings, once again and happy Friday! It’s great to have you back for our Weekly Roundup. You can find here this week’s most important and interesting news and stories from our favourite industry, travel! So read away, we hope you enjoy it! Also, don’t forget to follow us on social media, if you want to get more news and insights into your feed. We are on Facebook, Twitter, LinkedIn, Google+ and Instagram! Until next week, have a fabulous weekend! Industry News Kayak and Amazon Echo now offer voice-powered hotel booking: Our client Kayak is the first online travel… read more »

banner-weekly-roundup-2

Weekly Roundup #27: Travel, Tech and Social Media

by July 7, 2017 8:16 am Leave a comment

Week 27/2017 Hello everyone! It’s good to have you back for another Weekly Roundup! As always, you can count on us to put together the most interesting hospitality news of this week and we can only say that it’s been an exciting one for us. We hope you enjoy the read and, for a daily dose of news and stories, don’t forget to follow our social media accounts: Facebook, Twitter, LinkedIn, Google+ and Instagram! Until next week, have a fantastic weekend! Industry News TrustYou and DEHOGA Bayern presented the “Award of Excellence” to the best rated hotels in Bavaria: Together… read more »