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leadership-summit

Event Recap: Travel Tech Leadership Summit + Oktoberfest!

per novembre 3, 2016 3:09 pm Leave a comment

On Thursday, September 29, 2016, over 30 leaders from travel, hospitality, and technology sectors arrived at TrustYou's Travel Tech Leadership Summit in Munich, Germany for a day of conversation and collaboration. The 3rd annual Leadership Summit presented by TrustYou was held during Munich's most popular event of the year, Oktoberfest! In true Bavarian tradition, the summit began with a Weißwurstbreakfast, where TrustYou co-founder Jakob Riegger tapped the keg for the attendees to enjoy, while fellow co-founder Benjamin Jost greeted the attendees and kicked off the day's sessions.   Immediately following, PhoCusWright founder Philip Wolf began a moderated, educational session with his co-presenters from Google,… leggi ancora »

trustyou-6

TrustYou 6.0: Introducing a Brand New TrustYou

per ottobre 5, 2016 12:50 pm , Leave a comment

This past year, we as consumers have experienced some extreme updates of some of our favorite apps and devices. From Instagram to Snapchat, to the new iOS 10, 2016 definitely seems like the year of positive changes. To provide our users with a similar exciting experience, TrustYou is proud to release our most significant updates to the product’s user interface! We are happy to introduce, TrustYou 6.0.   Enjoy the New [TrustYou]ser Interface   Over time, web and app-based interfaces (interface = how the product looks and how users interact with it) evolve and change to adapt with user preferences.… leggi ancora »

How Hotels Can Stay Competitive in 2016

per gennaio 19, 2016 5:52 am , Leave a comment

Mobile bookings are the name of the game this year. As is making the travel research and purchase process as simple and visually appealing as possible. When it comes to the valuable real estate of a mobile screen, travelers need their hotel research to be relevant and lightening fast, take as few clicks as possible, and be more visual than ever. And a hotel’s job this year is to ensure that across all platforms—especially the search engines, where a majority of travelers start their travel planning—they are contributing to making the experience better. Those that do will outpace their competitors. TrustYou… leggi ancora »

What’s the True Impact of Bad (Or Great) Services? Now You Know With TrustYou Impact Scores

per dicembre 3, 2015 1:03 pm Leave a comment

Travel reviews are essential to a hotel’s prosperity. Reviews can have a cascading effect: positive reviews bring travelers and their positive reviews bring more travelers. Negative reviews, obviously, discourage travelers, and when problems aren’t fixed, those travelers who were undeterred by negative comments, write more negative reviews. But how do hotels know which repairs to make? What will really effect change when it comes to guest service and improving reviews?   Identifying what is and is not working can be a complicated task. Not every complaint deserves the same level of attention when it comes to repairs, and identifying which… leggi ancora »

How to Get Guests to Find, Book, and Trust Your Hotel? New TrustYou Website Holds the Answers

per ottobre 27, 2015 2:40 pm Leave a comment

Travel reviews—and the way they are monitored, measured, and presented—have changed. With the launch of a new website, TrustYou tells the story of the modern travel review and the ways in which reviews can be leveraged to increase presence (Find), increase direct reservations (Book), and grow traveler confidence (Trust).   TrustYou leads the industry in creating better travel review platforms to improve the guest experience, as well as bringing hotels the tools they need in order to generate more direct bookings as a results of travel reviews.   With hints of a book layout, the new site aims to be… leggi ancora »