Travel Industry

Relevance Of Direct Guest Messaging In Hospitality | Benjamin Jost, TrustYou – ITB Berlin

by March 22, 2018 10:05 am , , Leave a comment


At this year's ITB Berlin, our CEO, Benjamin Jost, discussed about the importance of direct messaging in hospitality, through verified statistics. Check out the video recording of the ITB panel, to learn best practices of direct messaging between hotels and guests, plus research findings regarding guest communication preferences. Speaker: Benjamin Read More

ITB Berlin Panel Discussion: Stars Or TrustScore? One Approach In Mecklenburg-Vorpommern

by March 12, 2018 2:17 pm , Leave a comment
In the tourism industry, ratings about products and services are either based on stars or customer evaluations which are converted into a TrustScore. At this year's ITB Berlin, our partner Mecklenburg-Vorpommern invited us to join a panel discussion to give valuable insights about the topic of guest feedback and review marketing. The discussion Read More