Part 1 of the Hotel Mobile Technology Series: Improve Conversions and Capture Attention with Mobile Users

par août 16, 2016 10:00 , , Leave a comment
Welcome to part one of our four part blog series on hotel mobile technology! Over the next two weeks, we will discuss how to use hotel mobile technology to positively impact the entire guest experience. Part one will focus on the first stage of a guest’s travel journey: online hotel research. Read More

The Guest Feedback Cycle: Influencing the Traveler at Every Stage of Their Journey

par juillet 12, 2016 3:00 , , , Leave a comment
I’ll start this post with a bold statement: the traveler experience begins and ends with guest feedback. Now, let me back [it] up. It is fair to say that the traveler journey consists of  three main stages: booking the hotel, the onsite experience, and delivering post-stay commentary. When guest feedback Read More