Author Archives for Valerie Castillo

hotel ratings

These Categories Are Most Positively and Negatively Impacting Hotel Ratings

by April 27, 2017 2:00 pm , , Leave a comment
Friendliness of staff most positively impacts hotel ratings, while bathrooms are dragging hotel ratings down most often.

Guest reviews have gone beyond simple 1-to-5 star hotel ratings. With the introduction of guest satisfaction surveys and review sites like TripAdvisor, hotel guests started leaving detailed reviews to help future travelers Read More