Archivio dell'autoreKatharina Sickora

ITB Berlin Panel Discussion: Stars Or TrustScore? One Approach In Mecklenburg-Vorpommern

per marzo 12, 2018 2:17 pm , Leave a comment
In the tourism industry, ratings about products and services are either based on stars or customer evaluations which are converted into a TrustScore. At this year's ITB Berlin, our partner Mecklenburg-Vorpommern invited us to join a panel discussion to give valuable insights about the topic of guest feedback and review marketing. The discussion Read More

APIs and how to use them to increase bookings

per maggio 17, 2017 3:32 pm Leave a comment
Property management, customer relationship management, revenue management, reputation management, bookings management...software. These different kinds of software solutions all help hotels to guarantee a flawless booking experience, a pleasant on-site stay, and a positive online rating. Hundreds of established companies, as well as new start-ups, facilitate the hotel-guest-relations and want to Read More

Survey shows that TrustYou is the most used program for online reputation management

per novembre 19, 2015 10:28 am Leave a comment
Online reviews have developed as an important marketing instrument for hotels. The right way of dealing with reviews results in a stronger customer relationship, more bookings, higher revenue and offers possibilities for better quality management.* The most convenient way to overview and manage the numerous reviews on the many different Read More